Dominic Rotunno
Baton Rouge
Summary
Dynamic professional with a proven track record, excelling in project management and team leadership with a results driven approach. Adept at enhancing operational efficiency through data analysis and risk mitigation strategies. Recognized for empowering teams and fostering accountability, driving significant improvements in performance outcomes. Strong problem-solving skills complement a diverse knowledge in multiple fields.
Overview
9
9
years of professional experience
Work History
Insuance Coordinator
Rotunno Assurance Group
03.2024 - 04.2025
- Verified insurance coverage details for first responders to ensure clarity and understanding.
- Managed high volume of inbound calls, resolving issues and providing accurate policy information.
- Assisted clients in comprehending complex insurance policies while addressing concerns efficiently.
- Conducted large group briefings to disseminate critical information effectively.
- Created intricate schedules that maintained operational velocity with minimal disruption.
Operations Manager
Digihost Cryptocurrency Technologies
01.2021 - 02.2024
- Oversaw plant operations and procedures to enhance efficiency and productivity.
- Analyzed data trends to identify potential bottlenecks, implementing risk mitigation strategies.
- Conducted regular performance reviews, identifying improvement areas and developing actionable plans.
- Developed systems and procedures to elevate operational quality and team efficiency.
- Empowered employees to take ownership of responsibilities, increasing accountability and performance outcomes.
Attendant and Technician
Moving Music
01.2016 - 05.2023
- Interacted with an average of 250 guests nightly, instructing on equipment usage.
- Attended bridal shows to secure sales for large wedding venues.
- Hired and trained new employees to enhance team performance.
- Assisted marketing efforts, resulting in increased event bookings through positive referrals.
- Maintained regular communication with clients to ensure satisfaction before, during, and after events.
- Repaired and troubleshot equipment promptly to minimize downtime.
Technician
NAES Power Plant
01.2017 - 01.2021
- Executed daily data submissions from chemistry labs to ensure accuracy and compliance.
- Maintained and monitored computer systems to optimize performance and reliability.
- Conducted boiler room and steam line maintenance
- Managed time effectively to meet all project deadlines without compromising quality.
- Applied critical thinking to analyze problems, assess solutions, and implement decisions.
Education
Bachelor of Science - Business Administration And Management
SUNY, Brockport
Brockport, NYAssociate of Science - Communications
SUNY, Brockport
Brockport, NYAssociate of Science - Marketing
SUNY, Brockport
Brockport, NYSkills
- Project management
- Team leadership
- Problem-solving
- personal relations skills
- sales
- wide variety of knowledge in the blue collar spectrum
Timeline
Insuance Coordinator
Rotunno Assurance Group
03.2024 - 04.2025
Operations Manager
Digihost Cryptocurrency Technologies
01.2021 - 02.2024
Technician
NAES Power Plant
01.2017 - 01.2021
Attendant and Technician
Moving Music
01.2016 - 05.2023
Bachelor of Science - Business Administration And Management
SUNY, Brockport
Associate of Science - Communications
SUNY, Brockport
Associate of Science - Marketing
SUNY, Brockport
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