Dominick Mims
Springhill
Summary
With over 14 years at Hcsg East, I excelled in account management and customer service, significantly enhancing client retention and team productivity. My expertise spans from meticulous vehicle care at Springhill Motor Company to ensuring top-notch service standards as a Lube Technician at Orr Kia. I bring a blend of technical proficiency and collaborative spirit to every role.
Overview
14
14
years of professional experience
Work History
Account Manager
Hcsg East
12.2010 - 11.2024
Supervisor over Housekeeping and Laundry for four years of the fourteen I have been there
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Improved overall team productivity by implementing best practices in organization and time management.
Lube Technician
Orr Kia Of Shreveport/bossier
05.2020 - 08.2021
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
Detail
Springhill Motor Company
04.2016 - 07.2018
Conducted comprehensive car detailing services.
Education
High School Diploma -
Springhill High School
Springhill, LA05.2007
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
Timeline
Lube Technician
Orr Kia Of Shreveport/bossier
05.2020 - 08.2021
Detail
Springhill Motor Company
04.2016 - 07.2018
Account Manager
Hcsg East
12.2010 - 11.2024
High School Diploma -
Springhill High School
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