Domoniq Godine
Saint Martinville
Summary
Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
7
7
years of professional experience
Work History
Scheduling Coordinator 2
Seattle Children's Hospital
08.2022 - 01.2025
- Worked with manager and supervisor to plan and coordinate production schedules.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Dialysis Technician
DaVita
09.2021 - 07.2022
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Performed routine quality control and safety checks on all equipment.
Patient Access Representative
Lake Physician Group
10.2017 - 04.2021
- Greeted and assisted patients with check-in procedures.
- Answered incoming calls, scheduled appointments and filed medical records.
- Trained new staff on filing, phone etiquette and other office duties.
- Followed document protocols to safeguard confidentiality of patient records.
Education
Certificate of Technical Studies - Office Assistant/Receptionist
Renton Technical College
Renton, WA06-2009
Skills
- Confidentiality requirements (HIPPA)
- Epic
- Licensed Hemodialysis Technician
- Hospital Experience
- Medical records
- Customer service and support
- Scheduling
- Skilled in Microsoft Office
- Insurance verification
- Process improvement
Timeline
Scheduling Coordinator 2
Seattle Children's Hospital
08.2022 - 01.2025
Dialysis Technician
DaVita
09.2021 - 07.2022
Patient Access Representative
Lake Physician Group
10.2017 - 04.2021
Certificate of Technical Studies - Office Assistant/Receptionist
Renton Technical College
Similar Profiles
Mary SantiagoMary Santiago
Patient Access Center Supervisor at Seattle Children's HospitalPatient Access Center Supervisor at Seattle Children's Hospital
Comeshia BakerComeshia Baker
Senior Lab Assistant Phlebotomist at Seattle Children's HospitalSenior Lab Assistant Phlebotomist at Seattle Children's Hospital
Jacqueline AldrichJacqueline Aldrich
Volunteer- Alyssa Burnett Adult Life Center at Seattle Children's HospitalVolunteer- Alyssa Burnett Adult Life Center at Seattle Children's Hospital
Bryce RichardBryce Richard
Windshield Technician at Clearview Glass SolutionsWindshield Technician at Clearview Glass Solutions
Denym MasonDenym Mason
Caregiver, Special Needs at A&L Personal Care,INC.Caregiver, Special Needs at A&L Personal Care,INC.