Dona Reilly
Chalmette
Summary
Accomplished senior leader with extensive experience in executive-level program management, budgeting, and strategic decision-making. Proven success in building partnerships with government officials, including the City of New Orleans and key stakeholders such as the Mayor’s office, to advance public health and community initiatives. Adept at contract negotiations, cross-functional collaboration, and leading large multidisciplinary teams to achieve organizational growth and efficiency. Recognized for delivering measurable improvements in healthcare services, operational outcomes, and organizational sustainability.
Overview
21
21
years of professional experience
Work History
Senior Director
Odyssey House Louisiana, Inc.
06.2021 - Current
- Provide executive leadership and strategic direction for multiple programs, overseeing a multidisciplinary team including 4 Program Managers, 62 Behavioral Health Technicians, an Administrative Assistant, and an Outreach Coordinator.
- Develop and manage departmental budgets, financial planning, and invoice oversight, ensuring fiscal accountability and alignment with organizational goals.
- Lead high level organizational initiatives, representing the agency in citywide and inter agency executive meetings to build partnerships and influence policy decisions.
- Oversee medical service delivery and client care standards, ensuring compliance with healthcare regulations and best practices.
- Drive organizational performance by implementing strategic initiatives, cross program collaboration, and quality improvement measures to enhance service outcomes and operational efficiency.
Regional Manager
Ready Responders
03.2019 - 05.2021
- Directed operations across four regions (New Orleans, Baton Rouge, Bayou, Shreveport), ensuring seamless execution of services, workforce readiness, and compliance with healthcare and operational standards.
- Managed multi million dollar budgets, overseeing resource allocation and cost control measures that enhanced efficiency and financial performance.
- Negotiated contracts with healthcare providers, vendors, and community partners to expand service delivery and strengthen organizational partnerships.
- Designed and implemented regional training initiatives, improving responder performance, operational consistency, and service outcomes.
- Led performance reviews and strategic planning meetings, aligning regional goals with corporate objectives and ensuring measurable results.
- Oversaw patient care quality and regional outreach initiatives, driving improved healthcare outcomes and community impact.
- Boosted brand growth by devising strategic network and marketing tactics.
Paramedic
City of New Orleans EMS
03.2004 - 03.2019
- Identifying and treating various injuries and medical complaints in emergent and non- emergent settings. Providing advanced level emergency care to a wide range of patients pre-hospital. Maintaining and restocking ambulance prior to and after shift. Preparation and documentation of all aspects of patient care that were performed as well as patient's response to those treatments. Turning over patient care to other providers at hospitals in the New Orleans area. Responsible for training and showing members of the NOFD the daily workings of the EMS side of medical treatment.
Clinic Assistant- Paramedic
St Thomas Community Health Center
- Functioned as the assistant to the cardiologist. Responsible for checking in and triaging patients as they arrived for their scheduled appointments. Gathering all pertinent information prior to patients being seen by the doctor. I was also tasked with performing EKGs, IVs and standing by for different types of stress testing.
Education
College - Paramedic
Nunez Community College
Chalmette, LA01-2003
Bachelor of Arts - Financial Management
University of New Orleans
New Orleans, LA06-2008
MBA - Business Administration And Management
University of New Orleans
New Orleans, LA08-2014
Skills
- Policy implementation
- Team building
- Team management
- Culture transformation
- Executive Leadership & Governance
- Budget Development & Financial Oversight
- Contract Negotiations
- Strategic Partnerships with Government & Community Leaders
- High Level Decision Making
- Stakeholder Engagement & Public Relations
Timeline
Senior Director
Odyssey House Louisiana, Inc.
06.2021 - Current
Regional Manager
Ready Responders
03.2019 - 05.2021
Paramedic
City of New Orleans EMS
03.2004 - 03.2019
Clinic Assistant- Paramedic
St Thomas Community Health Center
College - Paramedic
Nunez Community College
Bachelor of Arts - Financial Management
University of New Orleans
MBA - Business Administration And Management
University of New Orleans