Donaerial Johnson
Monroe,LA
Summary
Results-driven professional with extensive experience in management and customer service. Proven ability to envision, plan, and manage effective business operations. Additional customer service experience in retail banking, parcel delivery services, and inventory management. Dedicated, well-organized, very communicative, and detail-oriented
Overview
9
9
years of professional experience
1
1
Certification
Work History
Order Puller
The Home Depot
04.2023 - 12.2023
- Pick, organize and verify orders for delivery or pick-up
- Utilize appropriate lift truck equipment to prepare customer orders (training provided)
- Working in A team environment to support customers at service desk - includes general customer questions, taking customer calls, operating the cash register and doing product returns for customers
- Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up.
PSE Mail Processing Clerk
United States Postal Service
05.2022 - 05.2023
- Duties include sorting and preparing mail for distribution, and hand-sorting letters.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
- Demonstrated adaptability by quickly learning new technologies and processes introduced into daily operations for increased effectiveness.
Walmart Stocker
Walmart
04.2021 - 04.2022
- By appropriately zoning the area, stocking, arranging, and organizing inventory; putting up, cleaning, and organizing product displays; removing broken goods; and signing and pricing merchandise, the sales floor and retail presentation are kept in compliance with business policies and procedures.
Member Service Representative/Overnight Closer
Planet Fitness
04.2017 - 04.2021
- Individuals, incoming individuals, and tourists are greeted warmly, and great client service is provided
- Answer phones in a friendly manner and assist guests with a variety of inquiries.
Delivery Driver
Bumper to Bumper
04.2020 - 12.2020
- Loading, transporting, and delivering products in a safe and timely manner to clients or enterprises
- Before and after delivery, reviewing orders to ensure that they are complete, costs are correct, and the customer is satisfied.
88N Transportion Coordinator
United States Army
09.2014 - 11.2016
- Issues government and regular citizen delivery reports, including cargo costs, bills of replenishment, and cargo show sheets; performs administrative requirements relating to cargo and work force developments.
Education
Bachelor's in Business Administration -
University of Louisiana at Monroe
Monroe, LA05.2019
Associate in Science (AS) in Business Technology -
Louisiana Delta Community College
Monroe, LA12.2017
Skills
- Computer Networking
- Military (2 years)
- Help Desk
- Inventory control
- General Labor
- Customer Service
- Operating Systems
- Driving
- Warehousing (2 years)
- Delivery Driver Experience (3 years)
- Warehouse management system
- Unloading
- Forklift
- Picker Packer
- Microsoft Windows Server
- Microsoft Office
Certification
- Driver's License
- Forklift Certification
- First Aid Certification
- CPR Certification
- Guard Card
Timeline
Order Puller
The Home Depot
04.2023 - 12.2023
PSE Mail Processing Clerk
United States Postal Service
05.2022 - 05.2023
Walmart Stocker
Walmart
04.2021 - 04.2022
Delivery Driver
Bumper to Bumper
04.2020 - 12.2020
Member Service Representative/Overnight Closer
Planet Fitness
04.2017 - 04.2021
88N Transportion Coordinator
United States Army
09.2014 - 11.2016
Bachelor's in Business Administration -
University of Louisiana at Monroe
Associate in Science (AS) in Business Technology -
Louisiana Delta Community College
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