Donna Wimprine
Ponchatoula
Summary
Experienced Practice Manager and revenue cycle professional with over 15 years of healthcare experience, specializing in enhancing financial performance and operational efficiency. Proven track record in leading cross-functional teams and collaborating effectively with physicians to optimize practice outcomes. Core competencies include revenue cycle optimization, process improvement, and effective human resource management.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Practice Manager
THE SKIN SURGERY CENTRE
Metairie
05.2014 - Current
- Oversee daily operations and schedules of multiple offices.
- Implement and maintain effective practice policy and procedures
- Monitor key performance indicators and implement strategies to improve operational outcomes
- Onboarded five new physicians and two additional office locations to facilitate practice expansion.
- Keep providers malpractice insurance, licenses, and memberships up to date.
- Review claims for accuracy and submit daily using TriZetto electronic clearinghouse
- Review electronic EFTs and paper RAs for accuracy and post payments and adjustments to patients' accounts
- Handled reconsiderations and appeals for denied claims as necessary.
- Analyzed patient account statements, recorded incoming payments from patients, and handled questions on billing.
- Analyzed overpayments and processed timely refunds.
- Review all accounts payable invoices for accuracy, and process checks for timely payment using QuickBooks
- Input deposits and debits into QuickBooks, and reconcile all QuickBooks accounts to EMR and bank statements.
- Maintained strict compliance with HIPAA, OSHA, and CLIA regulations.
- Manage all HRM duties, including recruiting new employee onboarding, training, payroll, performance reviews, benefit administration, terminations, and all corrective actions
Office Manager - Multi Clinics
EAST JEFFERSON GENERAL HOSPITAL
Metairie
07.2007 - 05.2014
- Onboarded multiple specialty offices into physician network.
- Supervised employees and coordinated daily workflows in multiple healthcare practices.
- Managed two distinct EMR implementation projects: Allscripts and Cerner.
- Participated in budget development and monitored monthly budget
- Applied accurate coding for hospital, surgery, and office visits.
- Responsible for payroll, interviewing and annual evaluations
Manager of Revenue Cycle
FRESENIUS MEDICAL CARE
Metairie
03.2004 - 12.2005
- Managed operations of staff across billing, collections reimbursement, and revenue cycle processes.
- Provided leadership, coaching and development plans for all direct reports
- Provided direction and oversight of all ongoing revenue cycle activities ensuring prompt billing and accurate collections of accounts receivable for forty dialysis clinics
- Facilitated monthly financial closing procedures, ensuring data accuracy
Education
Bachelor of Arts - Business Administration
SOUTHEASTERN LOUISIANA UNIVERSITY
Hammond, LA12.2003
Skills
- Human resource management
- Revenue cycle management
- Payroll administration
- Accounts Receivable
- Accounts Payable
- CPT-4 and ICD-10 coding
- Electronic medical records (Centricity, Cerner, Allscripts, Nextech)
- Regulatory compliance
- EMR implementation
- Staff supervision
- Data analysis
- Onboarding processes
- Workflow management
Certification
- Certified Professional Biller (CPB), American Academy of Professional Coders, 12/01/24
- Member, American Academy of Professional Coders (AAPC)
- BLS Certification, American Heart Association, 10/01/24
Timeline
Practice Manager
THE SKIN SURGERY CENTRE
05.2014 - Current
Office Manager - Multi Clinics
EAST JEFFERSON GENERAL HOSPITAL
07.2007 - 05.2014
Manager of Revenue Cycle
FRESENIUS MEDICAL CARE
03.2004 - 12.2005
Bachelor of Arts - Business Administration
SOUTHEASTERN LOUISIANA UNIVERSITY
Similar Profiles
Laura GardyneLaura Gardyne
Dermatology Practice Nurse at Skin Surgery Centre LimitedDermatology Practice Nurse at Skin Surgery Centre Limited
Jennifer SerranoJennifer Serrano
Medical Secretary at Laser Skin Surgery of New YorkMedical Secretary at Laser Skin Surgery of New York
Payton SingletonPayton Singleton
Medical Front Office Receptionist at Advanced Dermatology Skin Cancer And Laser Surgery CenterMedical Front Office Receptionist at Advanced Dermatology Skin Cancer And Laser Surgery Center