Donovan Tran
Kenner,LA
Summary
Motivated and reliable professional with excellent social and communication skills. Known for being punctual, hardworking, and dedicated to delivering high-quality work in fast-paced environments. Eager to contribute to a dynamic company and grow within an organization, while leveraging my interpersonal abilities and strong work ethic to support company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technician
ASG
06.2024 - Current
- Install, troubleshoot, and maintain low-voltage systems for residential and commercial clients, specializing in security and monitoring systems
- Provide ongoing maintenance and system upgrades to enhance performance and meet customer requirements
- Train and support customers on system operations, including remote access and integration with other smart devices
Technician
Brinks
04.2023 - 06.2024
- Performed installation and maintenance of security systems, including intrusion alarms, video surveillance, and access control systems
- Diagnosed and resolved technical issues on-site, ensuring minimal disruption to clients' security systems
- Worked directly with customers to customize security solutions tailored to their needs
- Adhered to safety protocols and ensured all installations complied with industry standards
Technician
ADT
03.2022 - 04.2023
- Installed and serviced low-voltage systems, including security alarms, surveillance cameras, and home automation systems
- Conducted system testing, troubleshooting, and repairs to ensure proper functionality
- Collaborated with team members to ensure timely installation and high customer satisfaction
- Educated customers on system usage, maintenance, and safety features
Laser Tag Associate
Laser Tag of Metairie
08.2018 - 05.2021
- Provided exceptional customer service, ensuring a fun and safe environment for players of all ages
- Assisted with the setup and maintenance of equipment, including lasers, vests, and gaming zones
- Collaborated with team members to organize and facilitate group events, birthday parties, and special promotions
- Handled customer inquiries, resolving any issues to ensure a positive experience
Education
High School Diploma -
Haynes Academy For Advanced Studies
Metairie, LA05.2021
Skills
- Low-Voltage Systems
- Hands-On Troubleshooting
- Training & Mentorship
- Communication
- Time Management
- Customer Service
- Team Collaboration
- Problem-Solving
- Maintenance and repairs
Certification
Low-Voltage Technician Training, Online & In-Person, Completed training in the installation, maintenance, and troubleshooting of low-voltage systems including security systems, cameras, and smart home devices.
Timeline
Technician
ASG
06.2024 - Current
Technician
Brinks
04.2023 - 06.2024
Technician
ADT
03.2022 - 04.2023
Laser Tag Associate
Laser Tag of Metairie
08.2018 - 05.2021
Low-Voltage Technician Training, Online & In-Person, Completed training in the installation, maintenance, and troubleshooting of low-voltage systems including security systems, cameras, and smart home devices.
High School Diploma -
Haynes Academy For Advanced Studies
Similar Profiles
DAVID OPOKU-MENSAHDAVID OPOKU-MENSAH
Security Control Assessor at ASGSecurity Control Assessor at ASG
Trina WatsonTrina Watson
Placement Consultant Leader at ASGPlacement Consultant Leader at ASG
Trina WatsonTrina Watson
Recruitment Consultant at ASGRecruitment Consultant at ASG