Dontay Ross
Pineville
Summary
Dedicated supervisor specializing in operational safety and employee training. Known for strong communication skills and a customer-centric approach, committed to enhancing team performance and ensuring compliance with safety standards.
Overview
7
7
years of professional experience
Work History
Shift Lead Supervisor
Express Employment
Alexandria, LA
01.2025 - 04.2026
- Supervised daily operations to ensure adherence to safety protocols and company standards.
- Coordinated shift schedules to optimize staffing levels and enhance workflow.
- Trained new team members on operational procedures and best practices for efficiency.
- Monitored inventory levels, ensuring timely restocking of essential supplies.
- Implemented process improvements that increased team productivity during peak hours.
- Resolved employee conflicts and addressed performance issues to maintain a positive work environment.
- Conducted regular safety audits, promoting compliance with health regulations among staff.
- Collaborated with management to develop training materials for continuous staff development.
- Maintained open lines of communication with customers to ensure timely response to inquiries or complaints, fostering loyalty through proactive engagement efforts.
- Established performance benchmarks for staff members, setting clear expectations and providing ongoing support to facilitate achievement of goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
General Laborer
Second Chance Temp Service
Lake Charles, LA
01.2019 - 02.2022
- Operated heavy machinery to execute tasks efficiently in various work environments.
- Collaborated with team members to meet production goals and deadlines consistently.
- Maintained cleanliness and organization of job sites to ensure safety and compliance.
- Assisted in training new workers on safety procedures and operational protocols.
- Implemented process improvements that enhanced workflow efficiency across multiple projects.
- Conducted regular maintenance checks on equipment to minimize downtime and safety risks.
- Oversaw daily operations, ensuring adherence to safety standards and project specifications.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Notified supervisors of defective equipment or material.
- Increased productivity with effective communication and collaboration among team members.
- Improved worksite safety by consistently adhering to established protocols and regulations.
Education
High School Diploma -
Peabody Magnet High School
Alexandria, La05-2012
Skills
- Inventory management
- Operational safety
- Employee training
- Staff motivation
- Policy enforcement
- Decision-making capacity
- Team leadership
- Problem-solving
- Strategic thinking
- Customer service focus
- Strong verbal and written communication
- Positive attitude
Timeline
Shift Lead Supervisor
Express Employment
01.2025 - 04.2026
General Laborer
Second Chance Temp Service
01.2019 - 02.2022
High School Diploma -
Peabody Magnet High School