Don’Torry Hudson

* Being able to navigate through the HMI system.

* Building troubleshooting capabilities.

* Operating a forklift and replacing totes.

* Working SAP to check production schedules and verifying formulas.

* Communicating with line operators and team leaders to put a plan in place for a specific task that may require the line to be down.

* Collecting changeover samples, twenty-four hour samples. Also we pull weekly dye samples, reblend samples, and air samples.

* Sampling new perfumes that come in and bring them to the lab. Then pumping it into the proper tank.

* Welcoming customers and initiating conversations to understand their needs and preferences

* Work as a customer/visitor greeter when necessary

* I conduct and document inventory findings during inventory of store

* I oversee the accomplishment of daily task in accordance with employer instructions

* I coordinate Apple/Black Friday events, using established guidelines

*When needed, serve in a "supervisory trainee" capacity

*Providing customer service by answering questions, providing information, and helping customers find and order products online or in-store

*Maintaining a clean and safe work area and following company policies and procedures

*Carrying out instructions from management regarding attendance, tardiness, and absences

* I verbally counsel staff on behavioral infractions such has tardiness and attendance

* I give product demonstrations to customers or large groups

* I prepare contracts or other documents using pre-printed and standard forms for credit card applications

*During high traffic sales such as "Black Friday", I enforce entrance/exit procedures in a controlled environment

* I learn the mechanics of supervision through observations of other supervisors and staff.

* Point of contact to open registers and cages with secured cash/product.

* I conduct security checks to allow or prevent others from entering a facility or restricted area.

* I provide general instructions/information to inquiries received from external sources

* I respond to basic inquiries from staff

* I led customer service training sessions for staff

* I actively participate in mock emergency exercises.

* I have convinced staff to work under unusual/adverse working conditions.

* I screen calls incoming calls using proper procedures

* I appropriately log information into the post sensitive logbook regarding audits.

* I consider other team member ideas that were discussed with the supervisor.

* I have reported suspicious behavior of customers.

* I conduct security checks to allow and/or prevent others from entering a facility or restricted area.

* I prepare other documents using standard forms.

* Helped customers select products.

* Increased sales through customers, suggestive selling, and sharing product knowledge.

* Greeting customers in a welcoming manner, responding to their questions.

*I have intervened to stop a fight between two unarmed individuals.

* I have persuaded an uncooperative individual to comply with verbal directives when confronted with alternative choices.