Dorian Jones
Opelousas
Summary
Skills encompass strong organizational, planning, and problem-solving skills; Strong customer service skills; Excellent management and leadership abilities; Ability to manage and prioritize daily work effectively; Ability to communicate professionally, concisely, and effectively with internal and external customers.
Overview
15
15
years of professional experience
Work History
Field Supervisor
A Blessing Home Care
01.2022 - Current
- Identify and assess client and family needs and evaluate, coordinate, and ensure necessary services are provided.
- Responsible for performing supervisory visits to ensure client service plans are adequate; client continues to need services and determine whether or not client service plan should change.
- Responsible for oversight of Direct Service Workers (DSW); including hiring, coaching, problem solving, and managing performance.
- Responsible for observation, reporting and documentation of client's status including monitoring budgets, billing documents, case files, progress notes, and Individual Support Plans.
- Responsible for maintaining and distributing agency reports.
- Responsible for monitoring and directing daily operational tasks to ensure compliance with quality, infection control, HIPPA, OSHA and other regulatory and agency standards.
Mental Health Technician
Vermillion Behavior Health Systems
09.2018 - 01.2022
- Assist patients, working under direction of nursing and medical staff setting, to become accustomed to routines and participating in social/recreational activities to promote rehabilitation.
- Work with members of the interdisciplinary team to plan daily activities for patient.
- Measure and monitor patients' vital signs and assisted with activities of daily living.
- Maintain patient observation and set boundaries on inappropriate behavior, and aid patient to prevent injury to themselves or others.
- Assist in admissions and orientation of patients to unit.
- Establish and maintain therapeutic relationships with patients and assist with the maintenance of the milieu.
Case Worker
Smile Community Action
01.2016 - 08.2018
- Identify and assess client and family needs and evaluate, coordinate, and ensure necessary services are provided
- Provide holistic and comprehensive case management services to all clients including: intake assessment, benefit assessment, goal setting, long-term case plan development, weekly case plan development, progress monitoring, individual money management, tenant education, advocacy and referrals
- Connect families with needed and available community resources
- Follow-up with clients and agencies as appropriate to document use/success of referral
- Input accurate and complete data for all contacts with clients into agency database
- Ensure all documents submitted on behalf of a client are valid by verifying household composition, employment, salaries, benefits, etc
- Provide all required documentation in a timely manner, which may include client follow-up, outcome evaluation, client contact sheets, and evaluations
- Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested
Field Supervisor
Regional PCA of Acadiana
10.2013 - 12.2015
- Identify and assess client and family needs and evaluate, coordinate, and ensure necessary services are provided
- Responsible for performing supervisory visits to ensure client service plans are adequate; client continues to need services and determine whether or not client service plan should change
- Responsible for oversight of Direct Service Workers (DSW); including hiring, coaching, problem solving, and managing performance
- Responsible for observation, reporting and documentation of client's status including monitoring budgets, billing documents, case files, progress notes, and Individual Support Plans
- Responsible for maintaining and distributing agency reports
- Responsible for monitoring and directing daily operational tasks to ensure compliance with quality, infection control, HIPPA, OSHA and other regulatory and agency standards
Assistant Manager
Rent-A-Center
02.2010 - 09.2013
- Assessed and maintained inventory.
- Collaborated with Manager to develop and create ways to maintain and raise the stores sale's goals.
- Responsible for increasing customer revenue and growth while cultivating a positive and encouraging environment fro customers and employees.
- Maintaining a clean and organized store at all times.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
Associate Degree - Computer Office Technology
Texas School of Business
Houston, TX05.2000
Skills
- Strong organizational skills
- Planning skills
- Problem-solving skills
- Strong customer service skills
- Excellent management and leadership abilities
- Ability to manage and prioritize daily work effectively
References
Available Upon Request
Timeline
Field Supervisor
A Blessing Home Care
01.2022 - Current
Mental Health Technician
Vermillion Behavior Health Systems
09.2018 - 01.2022
Case Worker
Smile Community Action
01.2016 - 08.2018
Field Supervisor
Regional PCA of Acadiana
10.2013 - 12.2015
Assistant Manager
Rent-A-Center
02.2010 - 09.2013
Associate Degree - Computer Office Technology
Texas School of Business
Similar Profiles
Amandeep KaurAmandeep Kaur
HCA at Blessing Home CareHCA at Blessing Home Care
TODDASIA MARKTODDASIA MARK
CNA/PCT at BETTER BLESSING HOME CARECNA/PCT at BETTER BLESSING HOME CARE
Sukhdeep SinghSukhdeep Singh
Personal Support Worker at Blessing Home CarePersonal Support Worker at Blessing Home Care