Doris Quintero
Kenner
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Server
Morrow Hospitality
07.2025 - Current
- Implemented upselling techniques to enhance guest experience and increase revenue opportunities.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Zea Rotisserie & Bar
08.2023 - 07.2025
- Processed transactions accurately using cash register and payment systems, minimizing errors.
- Resolved customer complaints promptly to maintain positive dining atmosphere.
- Collaborated with team to streamline service operations during peak hours for efficiency.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Server
Olive Garden
02.2022 - 08.2023
- Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
- Managed table assignments and coordinated with kitchen staff for timely order delivery.
- Trained new team members on menu items, service protocols, and point-of-sale systems.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Sales Associate
SUBWAYRestaurants
07.2019 - 02.2022
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Operated point-of-sale system efficiently, managing cash transactions and maintaining accurate records.
- Prepared food items following safety and hygiene standards, ensuring compliance with health regulations.
- Assisted in inventory management, tracking stock levels and minimizing waste through proper ordering practices.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Kenner Discovery Health Sciences Academy
Kenner, LABachelor of Science - Nursing
Loyola University, New Orleans
New Orleans, LA05-2027
Skills
- HIPAA certified
- AHA BLS certification
- NHA CCMA Certification
- Hospitality service expertise
- Team collaboration
- Strong work ethic
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Morrow Hospitality
07.2025 - Current
Server
Zea Rotisserie & Bar
08.2023 - 07.2025
Server
Olive Garden
02.2022 - 08.2023
Sales Associate
SUBWAYRestaurants
07.2019 - 02.2022
High School Diploma -
Kenner Discovery Health Sciences Academy
Bachelor of Science - Nursing
Loyola University, New Orleans