Dovenity Wilborn
New Orleans
Summary
Dynamic professional in the hospitality industry, skilled in managing reservations and resolving guest inquiries. Known for effective communication and teamwork, contributing to a positive dining experience and seamless service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Olive Garden Restaurant
North Little Rock
03.2025 - Current
- Greeted and seated guests promptly upon arrival in a welcoming manner.
- Managed reservation system to ensure efficient table assignments and guest flow.
- Assisted servers by communicating special requests and coordinating service needs.
Host
Bonefish Grill Restaurants
Little Rock
09.2024 - 03.2025
- Greeted and seated guests promptly upon arrival in a welcoming manner.
- Managed reservation system to ensure efficient table assignments and guest flow.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
Host
Longhorn Steakhouse
North Little Rock
06.2023 - 09.2024
- Maintained cleanliness and organization of the waiting area for a pleasant experience.
- Provided guests with menus and informed them about daily specials and promotions.
- Resolved guest inquiries or concerns with professionalism and courtesy during service.
- Supported onboarding of new hosts by sharing best practices and operational procedures.
Education
High School Diploma -
Sylvan Hills High School
Sherwood, AR05-2025
Skills
- Customer service
- Reservation management
- Team collaboration
- Communication skills
- Event coordination
- Conflict resolution
Accomplishments
- YLOE- 2024-2025
- Forensics & Debate- 2023-2024
- National Honor Society- 2024-2025
Certification
- CPR Certified
- Stop the Bleeding Certified
Affiliations
- Over 80 hours of volunteer service at Baptist Health, NLR
Timeline
Host
Olive Garden Restaurant
03.2025 - Current
Host
Bonefish Grill Restaurants
09.2024 - 03.2025
Host
Longhorn Steakhouse
06.2023 - 09.2024
High School Diploma -
Sylvan Hills High School