Duane Albarado
Plaquemine
Summary
Accomplished driver with a clean record and extensive experience at Bengal Transportation. Expert in GPS navigation and route planning, ensuring timely deliveries while fostering strong customer relationships. Demonstrated problem-solving skills and adherence to safety protocols, enhancing client satisfaction and maintaining high standards of vehicle maintenance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Driver
Ot-well Services
07.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Driver
Bengal Transportation
07.2021 - 07.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
- Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
- Improved fuel efficiency by implementing strategic driving routes and practices.
Tow Truck Driver
Roadrunner Towing
08.2016 - 07.2021
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Education
GED -
Baker High School
Baker, LA02-2009
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- City and non-city driving
- GPS and route planning
- Loading and unloading
- Safety protocols
- Defensive driving
- Vehicle inspection
- Safety management
- Driving in adverse conditions
- Navigational systems and GPS
- Vehicle inspections
- Transportation
- Traffic law observation
- Vehicle maintenance
- Commercial driving
- Equipment operation
- Passenger transportation
- Accident prevention
- DOT compliance
- CDL license
- Route logs
- Attention to detail
Certification
- Truck Load Securement Certification– Federal Highway Administration(FHWA).
- DOT Medical Examiner's Certificate– U.S.Department Of Transportation.
- Electronic Log Device Compliance Training Certificate – Federal Motor Carrier Safety Administration.
- Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV).
- Air Brake Certification - Department of Motor Vehicles (DMV).
- Automotive Service Excellence Master Medium-Heavy Truck Technician Certification (ASE) – National Institute for Automotive Service Excellence.
- Tank Vehicle Endorsement - Department of Motor Vehicles (DMV).
- Transportation Worker Identification Credential (TWIC) – Transportation Security Administration.
- Forklift Operator Certification - Occupational Safety and Health Administration (OSHA).
Languages
English
Full Professional
Timeline
Driver
Ot-well Services
07.2024 - Current
Driver
Bengal Transportation
07.2021 - 07.2024
Tow Truck Driver
Roadrunner Towing
08.2016 - 07.2021
GED -
Baker High School
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