Dustin Pierson
San Antonio
Summary
Dynamic leader with proven expertise in operations management and team leadership honed at Whataburger. Excelled in enhancing customer satisfaction and streamlining costs, significantly contributing to business success. Skilled in staff training and development, with a knack for fostering a productive work environment. Demonstrates exceptional decision-making and time management abilities, ensuring high-quality service delivery and operational efficiency.
Knowledgeable Leader with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
17
17
years of professional experience
Work History
Manager
Whataburger
02.2008 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Boerne High School
Boerne, TX05-2007
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Goal setting
- Documentation and reporting
- Operations management
- Shift scheduling
- Marketing
- Budget control
- Employee onboarding
Accomplishments
- Supervised team of 20 plus staff members.
- Helped Developed and promote other leaders
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Manager
Whataburger
02.2008 - Current
High School Diploma -
Boerne High School
Similar Profiles
JESSICA TALLYJESSICA TALLY
Food Service Worker at WhataburgerFood Service Worker at Whataburger
Jaime Rodriguez MaresJaime Rodriguez Mares
Kitchen Porter at WhataburgerKitchen Porter at Whataburger
Leonard BanegasLeonard Banegas
Restaurant Team Member at WhataburgerRestaurant Team Member at Whataburger