Dwauna Asmore
New Orleans
Summary
Dedicated, Certified Ophthalmic Assistant known for high productivity and efficient task completion. Demonstrates strong skills in patient care, diagnostic testing, and collaborating effectively with fellow team members to enhance patient experience. Successfully contributes to improved patient outcomes through effective communication and empathetic patient care.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Certified Ophthalmic Assistant
New Orleans Eye Specialists
New Orleans
06.2025 - Current
- Assisted in patient examinations and gathered medical histories.
- Prepared examination rooms with necessary equipment and supplies.
- Supported ophthalmologists during procedures with instruments and supplies.
- Maintained accurate patient records using electronic health systems.
- Conducted preliminary tests, including visual acuity and tonometry assessments.
- Communicated effectively with patients to address their inquiries and concerns.
- Administered ophthalmic drops and ointments for treatment or to aid in diagnostics.
- Demonstrated excellent customer service skills when interacting with patients or their families in person or over the phone.
- Tested patients' visual fields and ocular motility and completed full patient work-ups.
- Administered diagnostic tests to detect glaucoma, retinal detachment and other eye diseases.
- Answered phones in a courteous manner while responding promptly to inquiries from patients or their families.
- Performed ophthalmic testing, including visual acuity, refraction, color vision and depth perception testing.
- Assisted the doctor in preparing for surgeries by sterilizing instruments and setting up operating room equipment.
- Kept examination rooms, clinical areas and equipment clean and patient-ready.
- Provided support to medical staff by assisting with minor office tasks such as stocking exam rooms with necessary supplies.
- Reviewed patient histories prior to scheduled appointments to ensure accuracy of information.
- Prepared medications for administration under the direction of an ophthalmologist or optometrist.
Certified Ophthalmic Assistant
Children's Hospital of New Orleans
New Orleans
07.2019 - 06.2025
- Supported physicians during retinopathy of prematurity screening examinations.
- Administered ophthalmic drops and ointments for treatment or to aid in diagnostics.
- Prepared examination rooms with necessary equipment and supplies.
- Demonstrated excellent customer service skills when interacting with patients or their families in person or over the phone.
- Tested patients' visual fields and ocular motility and completed full patient work-ups.
- Conducted preliminary tests, including visual acuity and tonometry assessments.
- Maintained accurate patient records using electronic health systems.
- Managed patient scheduling and coordinated appointments efficiently.
- Administered diagnostic tests to detect glaucoma, retinal detachment and other eye diseases.
Receptionist
Royal Mail Service
New Orleans
02.2015 - 04.2017
- Greeted customers and visitors with professionalism and warmth.
- Managed incoming calls and directed inquiries to appropriate departments.
- Scheduled appointments and coordinated meeting rooms for staff and clients.
- Maintained organized filing systems for client information and correspondence.
- Processed incoming mail, packages, and deliveries efficiently each day.
- Handled customer complaints with empathy and professionalism to ensure satisfaction.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
Associate of Applied Science - Ophthalmology
Delgado Community College
New Orleans, LA05-2019
Skills
- Ophthalmic testing
- Patient scheduling
- Electronic health records
- Achieving HIPAA compliance
- Computer skills
- Communication skills
- Medical terminology
- Team collaboration
- Ophthalmic patient care
- Visual acuity testing
- Phoropter operation
- Corneal topography
- Visual field testing
- Refractive error measurement
- Fundus photography
- Ocular motility assessment
- Lensometry proficiency
- Medical history taking
- Color vision testing
- Pupil evaluation
- Ophthalmic terminology
- Office organization
Certification
Basic Life Support
Timeline
Certified Ophthalmic Assistant
New Orleans Eye Specialists
06.2025 - Current
Certified Ophthalmic Assistant
Children's Hospital of New Orleans
07.2019 - 06.2025
Receptionist
Royal Mail Service
02.2015 - 04.2017
Associate of Applied Science - Ophthalmology
Delgado Community College