Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dwayne Banks

New Iberia,LA

Summary

Offering strong interpersonal and communication abilities, eager to learn and develop in sales environment. Brings foundational grasp of customer relationship management and effective sales techniques, quickly adapting to new challenges. Ready to use and develop negotiation and presentation skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Officer/ Remote

Slice Credit Card Processing
06.2025 - 08.2025
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about the benefit of credit card processing.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Identified and qualified new distributors to increase market share in key territories.
  • Boosted sales performance by identifying and targeting high-potential leads.
  • Cultivated strong relationships, establishing trust and loyalty among clients.

Sales Associate

Hibbetts
10.2023 - 06.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.

Crew Member

McDonald's
08.2022 - 12.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

High School Diploma -

New Iberia Senior High School
New Iberia, LA
05-2026

Skills

  • Sales planning
  • Relationship building
  • Performance tracking
  • Effective negotiation
  • Team collaboration
  • Customer service

Certification

  • Entrepreneurship 2024
  • Photoshop Certification 2023
  • Microsoft Office Certification 2023-2025

Timeline

Sales Officer/ Remote

Slice Credit Card Processing
06.2025 - 08.2025

Sales Associate

Hibbetts
10.2023 - 06.2025

Crew Member

McDonald's
08.2022 - 12.2024

High School Diploma -

New Iberia Senior High School

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Dwayne Banks