Dwayne Crooks
Metairie
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
2025
2025
years of professional experience
Work History
Food Prep Cook
Panera Bread
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and take out the trash.
- Excelled under pressure during peak service hours, while maintaining accuracy and
- Collaborated with other cooks for seamless teamwork, ensuring timely and accurate other fulfillment.
Line Cook
Bud's Chicken and Seafood
- Prepared and cooked food items such as meats, poultry, and fish for frying purposes.
- Collaborated with team members to maintain a clean a safe working environment
- Changed and sanitized cutting boards, and surfaces between task to avoid cross contamination
Night Manager
Dunkin' Donuts
- Prepped Nightly deposits by accurately counting cash earnings, filling out deposit slips than securing the vault.
- Resolved customer complaints professionally to maintain satisfaction.
- Conducted nightly inventory management.
- Created nightly shift task lists to assign to each employees.
Customer Service Associate
Walgreens
03.2024 - Current
- Helped large volume of customers every day with positive attitude.
- Answer customer telephone calls promptly
- Actively listened to customers, handled concerns quickly and escalated major issues to a Manager/Lead
- Unboxed store merchandise, and stocked neatly to the correct spot
Education
High School Diploma -
Palm Beach Central
Wellington, FL05-2024
Skills
- Team Collaboration
- Safe food handling
- Customer Service
- Active listening
- Food Prep
Timeline
Customer Service Associate
Walgreens
03.2024 - Current
Food Prep Cook
Panera Bread
Line Cook
Bud's Chicken and Seafood
Night Manager
Dunkin' Donuts
High School Diploma -
Palm Beach Central
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