Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dylan Porche

Reserve

Summary

Proficient Computer Technician with over five years of experience in diagnosing and resolving hardware and software issues. Known for effective problem-solving abilities and strong customer service, contributing to improved customer satisfaction and operational efficiency.

Overview

9
9
years of professional experience

Work History

Computer Technician

VeraPro
Prairieville
03.2020 - 05.2025
  • Diagnosed hardware and software issues in customer devices.
  • Maintained inventory of computer parts and equipment supplies.
  • Performed basic network troubleshooting and maintenance activities.
  • Installed operating systems and configured software applications.

Senior Guest Advisor

GameStop
Laplace
12.2018 - 03.2020
  • Assisted customers with product inquiries and gaming recommendations.
  • Managed cash register operations and processed customer transactions.
  • Resolved customer complaints in a professional and courteous manner.
  • Conducted inventory checks and restocked items as needed throughout the day.

Sharps Technician

Stericycle
Reserve
03.2016 - 09.2019
  • Operated medical waste processing equipment safely and efficiently.
  • Maintained compliance with environmental regulations and safety standards.
  • Documented waste disposal records accurately and promptly.

Education

High School Diploma -

East St. John High
Reserve, LA
05-2013

Skills

  • Diagnostic testing
  • Hardware installation
  • Network troubleshooting
  • Software configuration
  • Inventory management
  • Customer support
  • Attention to detail
  • Adaptability

References

References available upon request.

Timeline

Computer Technician

VeraPro
03.2020 - 05.2025

Senior Guest Advisor

GameStop
12.2018 - 03.2020

Sharps Technician

Stericycle
03.2016 - 09.2019

High School Diploma -

East St. John High

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Dylan Porche