Summary
Overview
Work History
Education
Skills
Accomplishments
Contact
Education and Training
Interests
Timeline
Generic

Dynasty Combs

Baton Rouge

Summary

I am looking to get a jump start on work experience and learn the basics to help build the skills necessary to succeed in life. I would appreciate the opportunity to work for your company.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Ups Store
10.2024 - 12.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier

Celebration Station
08.2022 - 04.2023
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.

Big Buddy Program

Big Buddy
06.2019 - 08.2019
  • I worked for the big Buddy program helping kids with a variety of activities
  • We went out to different location through out the week to help enrich kids lives.

Education

Bachelor - Anthropology

Louisiana State University
Baton Rouge, LA
04.2023

National Honor Society
04.2023

06.2020

High school diploma or GED -

Madison Preparatory
Baton Rouge, LA
05.2020

Skills

  • POS Systems
  • Customer Service
  • Cash Handling
  • Customer Transactions
  • Call Response and Transfer
  • Customer Relations
  • Cooperative Attitude
  • Problem Solving
  • Active listening
  • Data entry

Accomplishments

  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Contact

Baton Rouge, LA 70817

Education and Training

true

Interests

Passionate about culture, geography, technology, and astronomy.

Timeline

Customer Service Representative

Ups Store
10.2024 - 12.2024

Cashier

Celebration Station
08.2022 - 04.2023

Big Buddy Program

Big Buddy
06.2019 - 08.2019

National Honor Society

High school diploma or GED -

Madison Preparatory

Bachelor - Anthropology

Louisiana State University
Dynasty Combs