Dynasty Combs
Baton Rouge
Summary
I am looking to get a jump start on work experience and learn the basics to help build the skills necessary to succeed in life. I would appreciate the opportunity to work for your company.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
UPS
Gonzales
10.2024 - 01.2025
- Consulted with customers regarding needs and addressed concerns.
- Updated databases with new and modified customer data.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Resolved customer inquiries in a timely manner.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Collected deposits or payments and arranged for billing.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Teacher
Little Jewels and Gems Daycare
Gonzales
06.2024 - 09.2024
- Maintained accurate records of student attendance, grades, and behavior reports.
- Supervised students during lunchtime, field trips, assemblies, and other activities.
- Developed instructional materials and visual aids to supplement lesson plans.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Implemented behavior management strategies to maintain classroom discipline.
Smoothie Maker
Smoothie King
Baton Rouge
01.2024 - 04.2024
- Tailored orders to address customer allergies and gluten concerns.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Cashier
Celebration Station
Baton Rouge
08.2022 - 04.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
Big Buddy Program
Big Buddy
Baton Rouge
06.2019 - 08.2019
- I worked for the big Buddy program helping kids with a variety of activities
- We went out to different location through out the week to help enrich kids lives.
Education
National Honor Society
04.2023
06.2020
High school diploma or GED -
Madison Preparatory
Baton Rouge, LA05.2020
Some College (No Degree) - Anthropology
Louisiana State University
Baton Rouge, LABaton Rouge Community College
Baton Rouge, LASkills
- POS Systems
- Customer Service
- Cash Handling
- Customer Transactions
- Call Response and Transfer
- Customer Relations
- Cooperative Attitude
- Problem Solving
Education and Training
true
Interests
Passionate about culture, geography, technology, and astronomy.
Timeline
Customer Service Associate
UPS
10.2024 - 01.2025
Teacher
Little Jewels and Gems Daycare
06.2024 - 09.2024
Smoothie Maker
Smoothie King
01.2024 - 04.2024
Cashier
Celebration Station
08.2022 - 04.2023
Big Buddy Program
Big Buddy
06.2019 - 08.2019
National Honor Society
High school diploma or GED -
Madison Preparatory
Some College (No Degree) - Anthropology
Louisiana State University
Baton Rouge Community College