To obtain a career that would allow me to utilize my skills learned on the job and knowledge gained throughout my college years that would compliment my drive for success.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Rotolo Consultants Inc.
05.2018 - 06.2021
Managed payroll of temporary staff, ensuring timely and accurate payments
Maintained high-quality data input for risk management systems, tracking incident reports and accidents
Successfully collected past due invoices, improving the company's cash flow
Directed phone calls efficiently to appropriate personnel
Streamlined office operations, enhancing workflow efficiency by 20%
Reduced invoice processing time by 30% through effective system optimizations
Enhanced team productivity by establishing robust communication protocols
Provided essential support in HR functions, improving staff satisfaction
Fostered a collaborative office environment, raising team morale and productivity.
Bank Teller
Regions Bank
08.2017 - 05.2018
Managed customer inquiries, ensuring prompt and accurate responses
Promoted and cross-sold various bank products and services
Verified customer identities for secure transactions
Maintained confidentiality to protect bank operations and customer confidence
Streamlined transaction processes, enhancing customer transactions speed and accuracy
Ensured optimal cash flow management, maintaining accurate cash supply levels
Monitored and reported on currency transactions, improving financial tracking
Pioneered new customer interaction strategies to increase engagement
Enhanced record-keeping accuracy by refining documentation methods.
Department Manager
McDonald’s Restaurant
11.2003 - 10.2016
Led high volume business operations, managing a team of 10+ individuals
Ensured food quality and safety, while effectively managing inventory and cost
Collaborated closely with the general manager to drive business success
Developed and trained new employees, fostering a fast-paced successful work environment
Cultivated a supportive team environment reducing staff turnover significantly
Led customer service strategies adapting to market changes swiftly
Analyzed daily sales and data to optimize inventory management and reduce waste
Boosted department efficiency by streamlining task delegation
Introduced digital tools for inventory tracking, enhancing accuracy
Monitored compliance with health standards achieving top audit scores.
Education
BA in Psychology -
Southeastern Louisiana University
05.2024
Associate in General Studies with a concentration in Biological Sciences -
Delgado Community College
12.2016
Skills
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Adobe Acrobat
Sage 300 Construction and Real Estate
Timberscan
Management
Great Communication
Customer service
Performance Reviews
Leadership
Data Entry
Time Management
Inventory Management
Records Management
Scheduling
PayRoll Processing
Invoicing
Problem Solving
Critical Thinking
Accomplishments
President's List
Dean's List
College Honor Roll
High school honors graduate
Allied Health Academy
References
Paula Wolner, Former Supervisor, 985-643-2427
Marisa Jones, Former Supervisor, 504-330-7406
Kayla Vaughn, Former Coworker, 985-640-5862
Timeline
Administrative Assistant
Rotolo Consultants Inc.
05.2018 - 06.2021
Bank Teller
Regions Bank
08.2017 - 05.2018
Department Manager
McDonald’s Restaurant
11.2003 - 10.2016
BA in Psychology -
Southeastern Louisiana University
Associate in General Studies with a concentration in Biological Sciences -