- Learning new cooking techniques and expanding my culinary skills
- Cooking
- Community Cleanup
- I enjoy helping others and giving back to the community
Ebony Buckley
Bogalusa
Summary
Dynamic and results-oriented professional with a proven track record at Walmart, excelling in stock management and customer service. Leveraged pallet jack expertise and critical thinking to enhance store efficiency and appearance, significantly improving the shopping experience. Skilled in data entry and adept at fostering positive customer interactions through active listening.
Developed organizational and time-management skills in high-demand environment. Adapted to efficient inventory management and stock replenishment processes. Seeking to transition into new field to leverage transferable skills for professional growth.
Offering strong organizational skills and keen eye for detail, eager to learn and grow in fast-paced environment. Brings ability to quickly grasp inventory systems and stock management processes, ensuring accurate and efficient stocking. Ready to use and develop problem-solving and time-management skills in any role.
Overview
9
9
years of professional experience
Work History
Overnight Stocker
Walmart
10.2023 - Current
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Carhop Server
Sonic
05.2016 - 10.2023
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Answered guest questions and promoted special products.
Customer Service Representative
Maximus Call Center
09.2022 - 07.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Bogalusa High School
Bogalusa, LA05-2018
Skills
- Stocking shelves
- Stock rotation
- Pallet jack operation
- Product restocking
- Customer service
- Active listening
- Critical thinking
- Data entry
Affiliations
- Upsilon Lamda Mu
Interests
Timeline
Overnight Stocker
Walmart
10.2023 - Current
Customer Service Representative
Maximus Call Center
09.2022 - 07.2023
Carhop Server
Sonic
05.2016 - 10.2023
High School Diploma -
Bogalusa High School
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