Ebony Jones
Slidell
Summary
Dynamic Production Manager with a proven track record at BEC Co-Packer, adept at enhancing productivity through effective operations management and continuous improvement initiatives. Skilled in production planning and team development, I foster a culture of quality and safety, ensuring high customer satisfaction while meeting budget constraints.
Results-driven production professional prepared for demanding roles in manufacturing and operations management. Proven track record of enhancing production efficiency and maintaining high-quality standards. Focused on team collaboration and adaptability to changing project needs, with strong skills in process optimization and leadership.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Production Manager
BEC Co-Packer
07.2020 - Current
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
Housekeeping Manager
Wingate Hotel
02.2015 - 06.2020
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
- Managed staff of 20 housekeepers.
- Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the hotel.
Housekeeping Supervisor
Wingate Hotel
05.2011 - 01.2015
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Education
Realtor Professional - Real Estate
Delgado Community College
New Orleans, LA05-2026
Nccer Certified - Facility Maintenance
Delgado Community College
New Orleans, LA12-2019
High School Diploma -
Picayune Memorial High School
Picayune, MS05-2009
Skills
- Production planning
- Operations management
- Staff management
- Production scheduling
- Continuous improvements
- Team development
- Safety management
- Dedication to product quality
Accomplishments
- Proficiently supervised 25 production lines, oversaw materials inspection, scheduled production and conducted weekly physical inventories.
- Trained and supervised 20 production staff over 5 year time period.
Certification
- NCCER CERTIFIED, BEC PACKERS - 5 YEAR PERIOD
Languages
English
Full Professional
Timeline
Production Manager
BEC Co-Packer
07.2020 - Current
Housekeeping Manager
Wingate Hotel
02.2015 - 06.2020
Housekeeping Supervisor
Wingate Hotel
05.2011 - 01.2015
Realtor Professional - Real Estate
Delgado Community College
Nccer Certified - Facility Maintenance
Delgado Community College
High School Diploma -
Picayune Memorial High School
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