Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edcharra Cage

Houma

Summary

Professional with strong background in retail pharmacy management, demonstrating effective leadership in team collaboration and result-driven operations. Proven track record in optimizing pharmacy workflows, enhancing customer satisfaction, and ensuring compliance with industry regulations. Skilled in inventory management, staff training, and strategic planning. Reliable and adaptable, consistently meeting organizational goals and adapting to changing needs.

Overview

10
10
years of professional experience

Work History

Retail Pharmacy Manager

Walgreens
07.2022 - Current
  • Developed a strong team through effective recruitment, training, and performance management strategies.
  • Ensured compliance with federal, state, and local regulations by maintaining up-to-date knowledge of pharmacy laws and guidelines.
  • Addressed customer complaints or issues in a timely manner, demonstrating empathy and commitment to exceptional service standards.
  • Fostered a positive work environment by addressing staff concerns promptly and fairly.
  • Managed pharmacy inventory for optimal product availability and reduced waste.
  • Maximized employee productivity through effective scheduling, delegation of tasks, and ongoing feedback on performance goals.
  • Initiated community outreach efforts such as health fairs or educational seminars to promote awareness of pharmacy services available at the retail location.
  • Enhanced patient care by providing personalized medication recommendations based on individual needs and preferences.
  • Strengthened relationships with healthcare providers to facilitate seamless communication regarding patient medications and therapies.
  • Boosted store profitability through strategic pricing adjustments and cost-control measures.
  • Coordinated with healthcare professionals to ensure accurate medication therapy and improved patient outcomes.
  • Educated patients about proper medication storage, disposal, and safety practices to minimize potential risks or adverse effects.
  • Increased customer satisfaction by implementing efficient prescription processing and medication counseling.

Pharmacist

Magnolia Drugs
03.2022 - 07.2022
  • Serves patients by preparing medications, giving pharmacological information to multidisciplinary health care team, and monitoring patient drug therapies.
  • Prepares medications by reviewing and interpreting physician orders and detecting therapeutic incompatibilities.
  • Dispenses medications by compounding, packaging, and labeling pharmaceuticals.
  • Controls medications by monitoring drug therapies; advising interventions.
  • Provides pharmacological information by answering questions and requests of health care professionals and counseling patients on drug therapies.
  • Complies with state and federal drug laws as regulated by the state board of pharmacy, the drug enforcement administration, and the food and drug administration by monitoring nursing unit inspection.
  • Maintains records for controlled substances and removes outdated and damaged drugs from the pharmacy inventory.

Pharmacist

Walgreens
11.2018 - 03.2022
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Administered vaccines to immunize patients against communicable diseases.
  • Analyzed prescribing trends to monitor patient compliance and prevent excessive usage.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Educated pharmacy assistants on medication assistance, ordering and insurance issues.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Reached out to doctors and healthcare providers to inquire about orders.
  • Reviewed packages and medication bottles for proper labeling before distributing to patients.
  • Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
  • Provided patients with pamphlets and verbal instructions about how to properly take, handle and store medications.
  • Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.

Licensed Pharmacy Intern

Walgreens
04.2016 - 10.2018
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Worked with insurance companies to process claims, resolve problems, and obtain payments.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

Licensed Pharmacy Intern

East Jefferson General Hospital
06.2015 - 08.2017
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages. Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Reviewed and monitored patient medication files and lab data in hospital setting.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Accurately selected, measured, and combined prescription components to prepare custom orders.

Education

PharmD - Pharmacy

Xavier University of Louisiana
New Orleans, LA
05.2018

Some College (No Degree) - Pre-Pharmacy

Louisiana State University And A&M College
Baton Rouge, LA
05.2014

Pre-Pharmacy

University of Louisiana At Monroe
Monroe, LA
05.2012

High School Diploma -

Scotlandville Magnet High School
Baton Rouge, LA
05.2010

Skills

  • Recall monitoring
  • Interpreting orders
  • Controlled drug logging
  • Drug interaction understanding
  • Administering vaccines
  • Delegating assignments
  • Dispensing medicines
  • Overseeing pharmacy operations
  • Resolving complaints
  • Medication dispensing
  • Regulatory requirements
  • Patient education
  • Quality assurance controls
  • Safety awareness
  • Patient confidentiality
  • Customer service and communication skills
  • Prescription verification
  • Drug inventory management
  • Dispensing medications
  • Patient counseling
  • Drug safety
  • Maintaining records
  • Prescription filling
  • Patient education and counseling

Timeline

Retail Pharmacy Manager

Walgreens
07.2022 - Current

Pharmacist

Magnolia Drugs
03.2022 - 07.2022

Pharmacist

Walgreens
11.2018 - 03.2022

Licensed Pharmacy Intern

Walgreens
04.2016 - 10.2018

Licensed Pharmacy Intern

East Jefferson General Hospital
06.2015 - 08.2017

PharmD - Pharmacy

Xavier University of Louisiana

Some College (No Degree) - Pre-Pharmacy

Louisiana State University And A&M College

Pre-Pharmacy

University of Louisiana At Monroe

High School Diploma -

Scotlandville Magnet High School

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Edcharra Cage