Edwaceita Norman-Davis
Winnsboro
Summary
Upbeat teacher devoted to promoting student learning and enhancing individual potential. Skillful in directing classroom environments and enhancing student behavior through positive and forward-thinking approaches. Caring relationship-builder with analytical mindset and good decision-making skills.
Overview
18
18
years of professional experience
Work History
Teacher - 2nd Grade
Franklin Parish School Board
Winnsboro, LA
08.2022 - Current
- Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
Universal Banker
Progressive Bank
Winnsboro, La
12.2010 - 08.2022
- Meets and greets customers upon entry of the branch facility to prescribed/established standards.
- Efficiently processes customer transaction requests.
- Opens new deposit accounts.
- Processes account maintenance requests.
- Possesses excellent knowledge about bank products and services.
- Cross-sells bank products and services and/or makes referrals to other bank departments as opportunities arise.
- Balances cash till daily according to established procedure and meets goals for outages/ transactions based on balancing guidelines.
- Adheres to federal regulations and reporting procedures (including but not limited to Reg.CC, Reg E, Truth in Savings, and BSA reporting guideline as they apply to retail banking functions.)
- Maintains confidentiality of customer information and keeps cash and computer access secure.
- Follows all bank policies and procedures. Ensures workstation is clean, neat and properly stocked.
- Assists Store Manager in developing new business opportunities through telephone and in-person sales calls.
- Attends training classes and seminars as requested to build peer relationships, enhance skills, establish a professional network, and promote Progressive Bank.
- Performs other tasks as requested by the supervisor as they relate to the branch function
Office Manager
Haverty's Furniture
Monroe, LA
06.2006 - 10.2010
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Coached employees through day-to-day work and complex problems.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Delivered performance reviews, recommending additional training or advancements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Master of Arts - Elementary Education
Western Governors University
Salt Lake City, UT07.2024
Bachelor of Science - Criminal Justice
Grambling State University
Grambling, LA07.2008
Skills
- Student engagement
- Behavior management
- Lesson planning
- Individualized learning plans
- Classroom management
- Technology Integration
- Relationship Building
Affiliations
Member of United Faith Assembly of Christ, Rayville, La
- Board Member
- Church Treasurer
- Outreach Ministry Coordinator
- Food Distribution Organizer
Timeline
Teacher - 2nd Grade
Franklin Parish School Board
08.2022 - Current
Universal Banker
Progressive Bank
12.2010 - 08.2022
Office Manager
Haverty's Furniture
06.2006 - 10.2010
Master of Arts - Elementary Education
Western Governors University
Bachelor of Science - Criminal Justice
Grambling State University