Edwaceita Norman-Davis
Winnsboro
Summary
Upbeat teacher devoted to promoting student learning and enhancing individual potential. Skillful in directing classroom environments and enhancing student behavior through positive and forward-thinking approaches. Caring relationship-builder with analytical mindset and good decision-making skills.
Overview
18
18
years of professional experience
Work History
Teacher - 2nd Grade
Franklin Parish School Board
08.2022 - Current
- Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
Universal Banker
Progressive Bank
12.2010 - 08.2022
- Meets and greets customers upon entry of the branch facility to prescribed/established standards.
- Efficiently processes customer transaction requests.
- Opens new deposit accounts.
- Processes account maintenance requests.
- Possesses excellent knowledge about bank products and services.
- Cross-sells bank products and services and/or makes referrals to other bank departments as opportunities arise.
- Balances cash till daily according to established procedure and meets goals for outages/ transactions based on balancing guidelines.
- Adheres to federal regulations and reporting procedures (including but not limited to Reg.CC, Reg E, Truth in Savings, and BSA reporting guideline as they apply to retail banking functions.)
- Maintains confidentiality of customer information and keeps cash and computer access secure.
- Follows all bank policies and procedures. Ensures workstation is clean, neat and properly stocked.
- Assists Store Manager in developing new business opportunities through telephone and in-person sales calls.
- Attends training classes and seminars as requested to build peer relationships, enhance skills, establish a professional network, and promote Progressive Bank.
- Performs other tasks as requested by the supervisor as they relate to the branch function
Office Manager
Haverty's Furniture
06.2006 - 10.2010
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Coached employees through day-to-day work and complex problems.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Delivered performance reviews, recommending additional training or advancements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Master of Arts - Elementary Education
Western Governors University
Salt Lake City, UT07.2024
Bachelor of Science - Criminal Justice
Grambling State University
Grambling, LA07.2008
Skills
- Student engagement
- Behavior management
- Lesson planning
- Individualized learning plans
- Classroom management
- Technology Integration
- Relationship Building
Affiliations
Member of United Faith Assembly of Christ, Rayville, La
- Board Member
- Church Treasurer
- Outreach Ministry Coordinator
- Food Distribution Organizer
Timeline
Teacher - 2nd Grade
Franklin Parish School Board
08.2022 - Current
Universal Banker
Progressive Bank
12.2010 - 08.2022
Office Manager
Haverty's Furniture
06.2006 - 10.2010
Master of Arts - Elementary Education
Western Governors University
Bachelor of Science - Criminal Justice
Grambling State University
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