Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edwin Paxtor

Kenner,LA

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with 10 years of experience. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

10
10
years of professional experience

Work History

Medication Access Specialist

Ochsner Medical Center
05.2023 - Current
  • Engaged with patients to provide critical information.
  • Verified patient insurance eligibility and entered patient information into Epic system.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Provided excellent customer service to patients and medical staff.
  • Analyzed medical records and other documents to determine approval of requests for authorization.
  • Evaluated clinical criteria for approval or denial of services requiring pre-authorization.
  • Responded to inquiries from healthcare providers regarding prior authorization requests.
  • Verified eligibility and compliance with authorization requirements for service providers.

Pharmacy Technician

Ochsner Medical Center
01.2017 - Current
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Pharmacy Technician

Walgreens Pharmacy
01.2014 - 12.2016
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Managed 500 prescriptions daily, at a high volume store.

Education

Some College (No Degree) - Computer Programming

University of Alabama At Birmingham
Birmingham, AL

Skills

  • Ordering and Stocking Medications
  • Problem-Solving Skills
  • Updating Medication Histories
  • Assisting Pharmacists
  • Proper Labeling Procedures
  • Drug Storage Procedures
  • Medicare and Medicaid Processes
  • Typing Medication Labels
  • Answering Customer Questions
  • HIPAA Requirements
  • Microsoft Word
  • Microsoft Excel
  • Computer Literacy

Languages

Spanish
Limited Working

Timeline

Medication Access Specialist

Ochsner Medical Center
05.2023 - Current

Pharmacy Technician

Ochsner Medical Center
01.2017 - Current

Pharmacy Technician

Walgreens Pharmacy
01.2014 - 12.2016

Some College (No Degree) - Computer Programming

University of Alabama At Birmingham
Edwin Paxtor