Summary
Overview
Work History
Education
Skills
Timeline
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Elan Williams

Grenta

Summary

Adept at enhancing patient care through effective respiratory therapy and patient education at Ochsner Medical Center, I excel in HIPAA compliance and problem-solving. Demonstrated success in improving treatment implementation and patient communication, I bring a collaborative approach and a strong foundation in medical terminology to drive healthcare excellence. Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering a thorough understanding of the medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

6
6
years of professional experience

Work History

Medical Assistant

Ochsner Baptist Medical Center
New Orleans
09.2024 - Current
  • Assisted healthcare providers with patient examinations and procedures.
  • Managed patient scheduling and appointment reminders efficiently.
  • Assisted physicians with patient care by taking vital signs, patient histories, and preparing patients for examinations.
  • Relayed messages from patients to physicians about concerns, condition updates, or refill requests, to facilitate treatment.
  • Maintained accurate medical records through filing, charting, transcription, and data entry into the electronic health record system.
  • Collected samples from patients for laboratory testing purposes.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Performed basic laboratory tests, such as urinalysis and blood glucose levels, under the direct supervision of a physician or registered nurse.
  • Conducted EKGs, spirometry testing, audiograms, and other diagnostic tests as requested by the physician.

Respiratory Therapist Assistant

Ochsner Medical Center
New Orleans
06.2022 - 08.2024
  • Developed a system of staff communication to enable quicker implementation of treatment plans and improved, comprehensive patient care.
  • Enhanced patient understanding of their conditions by educating them on respiratory therapy techniques and self-care strategies.
  • Facilitated successful weaning from mechanical ventilation, using evidence-based protocols to ensure smooth transitions to spontaneous breathing patterns.
  • Supported clinical research efforts by collecting data on respiratory therapy interventions for improved evidence-based practice guidelines.
  • Monitored patients' vital signs and reported changes to the healthcare team.
  • Collaborated with nursing staff to coordinate patient care plans effectively.
  • Interacted with patients, family members, and physicians to coordinate patient care.

Patient Access Representative/ Medical Assistant

The Urgent Care
Grenta
10.2019 - 02.2020
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patients' privacy.
  • Ensured compliance with HIPAA regulations to maintain the confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure and successfully dealt with difficult situations.
  • Obtained the patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Managed appointment scheduling and confirmed visits for efficient operations.
  • Greeted patients and collected necessary information for registration.
  • Verified insurance details and ensured accurate patient data entry.
  • Assisted healthcare providers with patient examinations and procedures.
  • Supported administrative tasks, including filing and record maintenance.

Education

Bachelor of Arts - General Studies

Southeastern Louisiana University
Hammond, LA
12-2023

Associate Of General Studies -

Delgado Community College
New Orleans, LA
12.2019

Skills

  • Vital signs monitoring
  • Patient support
  • Patient care documentation
  • Customer Service
  • HIPAA Compliance
  • Insurance Verification
  • Medical terminology knowledge
  • Appointment Scheduling
  • Patient confidentiality
  • Payment Collection
  • Scheduling appointments
  • Medical insurance
  • Office Administration
  • Healthcare industry understanding
  • Document filing
  • Reception Management
  • Medical Billing
  • Problem-Solving
  • Patient Registration
  • Relationship Building
  • EMR
  • Medical Services Administration
  • Medical History Documentation
  • Providing Information and Resources

Timeline

Medical Assistant

Ochsner Baptist Medical Center
09.2024 - Current

Respiratory Therapist Assistant

Ochsner Medical Center
06.2022 - 08.2024

Patient Access Representative/ Medical Assistant

The Urgent Care
10.2019 - 02.2020

Bachelor of Arts - General Studies

Southeastern Louisiana University

Associate Of General Studies -

Delgado Community College

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Elan Williams