Elisabeth Dyke
New Orleans,LA
Summary
Dynamic bartender with a proven expertise in customer service and multitasking. Recognized for fostering a welcoming atmosphere and resolving customer issues effectively. Strong communication skills and a service-oriented mindset drive repeat patronage and enhance customer satisfaction.
Overview
20
20
years of professional experience
Work History
Bartender
Brothers Three
04.2024 - Current
- Provided exceptional customer service, ensuring satisfaction and repeat patronage.
- Trained new staff on bar procedures and customer service best practices to ensure consistency.
- Served high customer volumes during special events, nights, and weekends.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills in high-pressure situations.
Lead Bartender
Pascal’s Manale Restaurant
07.2021 - 09.2023
- Adapted to fast-paced environment while maintaining attention to detail in drink presentation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
Bartender
Milan Lounge
04.2018 - 08.2024
Customer Service Representative
DialAmerica
07.2005 - 01.2007
- Documented customer interactions accurately in CRM system to ensure continuity of service and support.
- Adapted quickly to changing procedures and promotional offers, ensuring accurate information delivery to customers.
- Provided detailed product knowledge to enhance customer satisfaction and drive repeat business opportunities.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Latin
Ohio University
Athens, OHSkills
- Strong multitasking
- Clear and effective communication
- Engaging personality
- Customer service expertise
- Handling difficult customers
- Service-oriented mindset
- Marketing and sales experience
Timeline
Bartender
Brothers Three
04.2024 - Current
Lead Bartender
Pascal’s Manale Restaurant
07.2021 - 09.2023
Bartender
Milan Lounge
04.2018 - 08.2024
Customer Service Representative
DialAmerica
07.2005 - 01.2007
Latin
Ohio University
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