Elise Patin
Lafayette
Summary
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Chick-Fil-A Team Member
Chick-fil-A Restaurants
Lafayette, LA
09.2024 - 05.2026
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Party Host
Premier Lanes
Lafayette, LA
02.2023 - 10.2023
- Assisted customers in selecting party packages tailored to individual preferences and needs.
- Trained new staff on event processes and customer service best practices.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Resolved conflict to maintain fun, positive and safe event environments.
- Planned parties according to customer specifications.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
- Handled financial transactions accurately and responsibly, ensuring proper payment processing and recordkeeping.
Hostess
Texas Roadhouse
Lafayette, LA
05.2021 - 04.2022
- Managed reservation system to optimize table turnover and guest satisfaction.
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Collaborated with servers to coordinate efficient service flow during peak hours.
- Assisted in managing waitlists, providing accurate wait time estimates to guests.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Answered phone calls to take orders, give information and document reservations.
- Promoted business loyalty by fostering positive customer relationships.
Education
Medical Billing & Coding -
Unitech Training Academy-Lafayette
Lafayette, LA06-2026
General Studies - undefined
South Louisiana Community College
Lafayette, LA08-2024
High school diploma or GED - undefined
O. Comeaux High School
05-2023
Skills
- Cash handling
- Computer skills
- Typing
- Customer service
- Basic math
- Organizational skills
- Clean workspace maintenance
- Writing skills
- Communication skills
- Phone answering
- Guest services
- Front desk
- Multitasking
- Time Management
- Hospitality
- Phone etiquette
- Positive attitude
- Problem-solving
- Clear communication
- Attention to detail
Certification
Driver's License
Languages
English
Timeline
Chick-Fil-A Team Member
Chick-fil-A Restaurants
09.2024 - 05.2026
Party Host
Premier Lanes
02.2023 - 10.2023
Hostess
Texas Roadhouse
05.2021 - 04.2022
General Studies - undefined
South Louisiana Community College
High school diploma or GED - undefined
O. Comeaux High School
Medical Billing & Coding -
Unitech Training Academy-Lafayette
Additional Information
Authorized to work in the US for any employer