Elizabeth Hall
Shreveport
Summary
Dynamic professional with project and budget management experience at EM Services LLC. Proven leadership skills in positive relationships and resolving complex issues. Adept at regulatory compliance and equipment maintenance, driving efficiency and enhancing service quality. Committed to delivering exceptional results and improving operational processes in fast-paced environments.
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Overview
12
12
years of professional experience
Work History
Contractor
EM Services llc
Haughton
03.2019 - 07.2023
- Determined consumer needs to provide products and services appealing to larger market.
- Managed projects with large labor, equipment and material budgets.
- Maintained positive working relationship with fellow staff and management.
- Worked closely with human resources to support employee management and organizational planning.
- Resolved any problems encountered during the course of construction work.
Hotel Front Desk Clerk
Marriott
Bossier City
01.2019 - 06.2020
- Answered guest inquiries, recommending shopping, dining or entertainment.
- Greeted guests in a professional and friendly manner.
- Issued room keys and escort instructions to bellhops.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Laundry Attendant
Soap Opera Laundromats
Shreveport
09.2017 - 11.2019
- Started washers and driers, turning valves or levers to regulate machine processes.
- Hung garments on stretch frames to dry.
- Complied with corporate and department standards and regulations to encourage safe and efficient operations.
- Disinfected equipment and supplies, using germicides and steam-operated sterilizers.
- Sorted and distributed clean linens, towels, and other items to designated areas.
Overnight Stocker
Tuesday Morning
Bossier City
06.2017 - 02.2018
- Checked shelves in department to determine replenishment needs.
- Assisted customers with product, promotion and policy information.
- Received and stocked merchandise in a timely manner.
- Performed daily inventory checks to maintain accurate records for ordering purposes.
Cashier /Cook Shift Leader
Fuddruckers Restaurants LLC
Bossier City
07.2015 - 12.2017
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Answered customers' questions and provided information on store procedures or policies.
- Worked closely with front-end staff to assist customers.
- Counted and balanced cashier drawers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Customer Service Representative
Circle K Convenience Store
Bossier City
03.2011 - 03.2014
- Collected deposits or payments and arranged for billing.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Resolved customer complaints promptly and efficiently.
Education
GED -
Bossier Parish Community College
Bossier City, LA10-2014
Skills
- Project management
- Budget management
- Regulatory compliance
- Equipment maintenance
- Leadership skills
References
References available upon request.
Timeline
Contractor
EM Services llc
03.2019 - 07.2023
Hotel Front Desk Clerk
Marriott
01.2019 - 06.2020
Laundry Attendant
Soap Opera Laundromats
09.2017 - 11.2019
Overnight Stocker
Tuesday Morning
06.2017 - 02.2018
Cashier /Cook Shift Leader
Fuddruckers Restaurants LLC
07.2015 - 12.2017
Customer Service Representative
Circle K Convenience Store
03.2011 - 03.2014
GED -
Bossier Parish Community College