Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Elizabeth Hargrave

Ball

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Overview

6
6
years of professional experience
2013
2013
years of post-secondary education

Work History

Cashier

McDonald's Restaurant
Pineville
08.2019 - 09.2019
  • Processed customer orders accurately and efficiently at fast-paced restaurant.
  • Managed cash register, including handling cash and processing payments.
  • Provided friendly and prompt service to enhance customer experience.

Prep Cook

Jena Choctaw Casino
Dry Prong
12.2018 - 08.2019
  • Prepared ingredients for daily menu items in fast-paced kitchen environment.
  • Maintained cleanliness and organization of workstations and kitchen equipment.
  • Assisted chefs in cooking processes to ensure timely meal service.
  • Followed food safety guidelines to prevent contamination and ensure quality.
  • Operated kitchen tools and equipment efficiently during meal preparation.
  • Cleaned and sanitized work areas and equipment to ensure food safety standards.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Assisted in serving meals to customers as needed.
  • Adhered strictly to safety regulations while handling sharp knives or operating machinery.
  • Ensured that all dishes were prepared correctly by tasting them before serving.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.

Shift Manager

McDonald's Restaurant
Pineville
02.2017 - 11.2018
  • Supervised daily operations to ensure efficient workflow and team coordination.
  • Trained new employees on safety protocols and operational procedures.
  • Assisted in managing inventory and maintaining stock levels effectively.
  • Scheduled staff shifts to optimize coverage during peak hours.
  • Resolved customer inquiries and complaints with prompt attention and care.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Taught staff upselling techniques to meet revenue targets.
  • Ensured compliance with food safety regulations and quality standards.
  • Maintained cleanliness and organization of work area.
  • Identified needs of customers promptly and efficiently.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Kept records of employees' attendance and working hours for accurate calculation of billable cycle.

Line Worker

ManpowerGroup
Alexandria
08.2014 - 01.2015
  • Operated machinery to assemble products efficiently and accurately.
  • Maintained a clean and organized work area to ensure safety standards.
  • Collaborated with team members to meet production goals consistently.
  • Followed safety protocols to minimize workplace hazards and injuries.
  • Cleaned up work area at end of shift to maintain a safe working environment for other employees.
  • Worked closely with other members of the team to meet deadlines and goals set by management.
  • Loaded materials onto conveyor belt to be transported down the assembly line.
  • Monitored production line for any defects or malfunctions, and reported to supervisor when necessary.
  • Moved items between machines, conveyors, and transport equipment to meet production needs.
  • Monitored production line to watch for pile-ups or jams.

Cashier cook

Tiger lanes bowling alley
Alexandria
05.2013 - 08.2013
  • Processed customer transactions efficiently at the bowling alley register.
  • Managed cash drawer and ensured accurate cash handling procedures.
  • Assisted customers with merchandise selections and rental equipment inquiries.

Education

Tioga High School
Ball, LA

Skills

  • Cash handling
  • Customer service
  • Point of sale
  • Inventory management
  • Food safety compliance
  • Team leadership
  • Conflict resolution
  • Time management
  • Upselling techniques
  • Order fulfillment
  • Workstation organization
  • Safety protocol adherence
  • Effective communication
  • Staff training
  • Quick decision making
  • Product recommendations
  • Dependability and reliability
  • Complex Problem-solving
  • Transaction handling
  • Cleaning and sanitizing
  • Cash management
  • Attention to detail
  • Issue resolution
  • Professionalism and courtesy
  • Credit card processing
  • Refund handling
  • Product knowledge
  • Hospitality and accommodation
  • Clear communication
  • Cash register operation
  • Basic math
  • Sales expertise
  • Identification checks
  • Currency counting

Languages

English
Elementary

References

References available upon request.

Timeline

Cashier

McDonald's Restaurant
08.2019 - 09.2019

Prep Cook

Jena Choctaw Casino
12.2018 - 08.2019

Shift Manager

McDonald's Restaurant
02.2017 - 11.2018

Line Worker

ManpowerGroup
08.2014 - 01.2015

Cashier cook

Tiger lanes bowling alley
05.2013 - 08.2013

Tioga High School

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Elizabeth Hargrave