Elizabeth Letterman
Meraux
Summary
Passionate, ambition-driven, and career focused with a diverse workforce background; ranging from customer service, animal care, healthcare, law enforcement and more. Seeking to become a valuable asset to your organization by utilizing my skills and strong work ethic.
Overview
16
16
years of professional experience
Work History
Correctional Officer
St. Bernard Parish Sheriff's Office
12.2022 - Current
- Monitored inmate behavior to prevent conflict, escape attempts, and other dangerous activities
- Maintained order to ensure that facility operations ran safely and efficiently
- Responded promptly to inmate questions, concerns and requests
- Inspected security conditions; including cells and tier doors, as well as performed routine visual security checks on each inmate's well being
- Conducted head count daily and maintained detailed log
- Responded to codes of physical alterations, medical emergencies, suicide attempts, etc
- Distributed meals and monitored inmate intake of nutritional requirements
- Safely escorted juvenile offenders to virtual and in person court proceedings, while displaying a professional demeanor at all times
- Supervised recreational activities for inmates while ensuring compliance with safety standards and procedures
- Interacted positively with youth to build trust and encourage successful reentry into society after release
- Collaborated with other staff members to ensure the safety and security of all individuals in the facility
- Conducted thorough investigations into incidents involving juveniles, displaying keen observational skills
- Implemented crisis intervention protocols when necessary, exhibiting excellent problem solving capabilities
- Provided guidance to juvenile offenders, demonstrating strong interpersonal skills
- Searched inmates and cells for contraband and confiscated unauthorized items
- Various other required job duties
Patient Transporter
Tulane Medical Center
06.2014 - 06.2016
- Transported both inpatients and outpatients to and from appointments and procedures safely and efficiently via movable bed, stretcher, or wheelchair
- Communicated with patients throughout transport to comfort and help ease anxiety
- Assisted patients with moving out of beds, wheelchairs, and stretchers safely and comfortably
- Clearly conferred with nurses and other hospital staff regarding individualized necessities for each patient transport
- Regularly inspected and maintained wheelchairs and stretchers to ensure patient safety
- Maintained patient confidentiality by adhering to HIPAA regulations
- Tagged deceased bodies to safely and respectfully move to morgue
- Alerted nursing staff immediately to any signs of patient distress or equipment malfunction
- Responded to emergency situations, such as emergency medical calls
- Provided compassionate care to patients during times of distress or pain
- Adhered to infection prevention and control protocols
- Various other job duties
Assistant Store Manager
Colorvision International, Inc.
10.2012 - 07.2013
- Maintained frequent interaction with District Manager to measure store achievement
- Conducted monthly meetings to boost employee morale and discuss strategies to increase sales and commission
- Created monthly schedules based on staffing needs, budgets, and employee requests
- Achieved high per customer sales, exceeding previous sales quotas
- Conducted interviews. Oversaw hiring, training and all internal operations
- Provided performance feedback and coaching to employees
- Counted weekly inventory
Photographer
Colorvision International, Inc.
03.2012 - 10.2012
- Greeted zoo guests by capturing their special visit through photography
- Edited and customized photos to meet guest expectations
- Utilized a range of photography equipment and techniques to capture desired photos
- Encouraged guests to view and purchase their photos
- Worked outdoors in various weather conditions
- Balanced cash drawer daily
Guest Services Associate
Audubon Nature Institute- Audubon Zoo
04.2009 - 01.2011
- Exercised exemplary customer service skills with guests entering and around the zoo
- Examined tickets to verify authenticity
- Sold and collected admission and amusement ride tickets
- Reunited missing children with their guardians
- Searched ice chests for prohibited food and drinks during festivals and other events
- Conducted crowd control
- Translated for Spanish speaking guests
- Safely and efficiently operated carousel ride
- Trained new team members on proper protocols and procedures
Education
GED -
St. Charles Avenue Presbyterian Church GED Program
New Orleans, LA04-2012
Skills
- Fluent in Spanish
- Problem-solving/decision making
- Time management
- Interpersonal
- Customer service
- Cultural awareness
- Critical thinking
Timeline
Correctional Officer
St. Bernard Parish Sheriff's Office
12.2022 - Current
Patient Transporter
Tulane Medical Center
06.2014 - 06.2016
Assistant Store Manager
Colorvision International, Inc.
10.2012 - 07.2013
Photographer
Colorvision International, Inc.
03.2012 - 10.2012
Guest Services Associate
Audubon Nature Institute- Audubon Zoo
04.2009 - 01.2011
GED -
St. Charles Avenue Presbyterian Church GED Program
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