Elizabeth Letterman
Meraux
Summary
Passionate, ambition-driven, and career focused with a diverse workforce background; ranging from customer service, animal care, healthcare, law enforcement and more. Seeking to become a valuable asset to your organization by utilizing my skills and strong work ethic.
Overview
16
16
years of professional experience
Work History
Correctional Officer
St. Bernard Parish Sheriff's Office
Chalmette, Louisiana
12.2022 - Current
- Monitored inmate behavior to prevent conflict, escape attempts, and other dangerous activities
- Maintained order to ensure that facility operations ran safely and efficiently
- Responded promptly to inmate questions, concerns and requests
- Inspected security conditions; including cells and tier doors, as well as performed routine visual security checks on each inmate's well being
- Conducted head count daily and maintained detailed log
- Responded to codes of physical alterations, medical emergencies, suicide attempts, etc
- Distributed meals and monitored inmate intake of nutritional requirements
- Safely escorted juvenile offenders to virtual and in person court proceedings, while displaying a professional demeanor at all times
- Supervised recreational activities for inmates while ensuring compliance with safety standards and procedures
- Interacted positively with youth to build trust and encourage successful reentry into society after release
- Collaborated with other staff members to ensure the safety and security of all individuals in the facility
- Conducted thorough investigations into incidents involving juveniles, displaying keen observational skills
- Implemented crisis intervention protocols when necessary, exhibiting excellent problem solving capabilities
- Provided guidance to juvenile offenders, demonstrating strong interpersonal skills
- Searched inmates and cells for contraband and confiscated unauthorized items
- Various other required job duties
Patient Transporter
Tulane Medical Center
New Orleans, LA
06.2014 - 06.2016
- Transported both inpatients and outpatients to and from appointments and procedures safely and efficiently via movable bed, stretcher, or wheelchair
- Communicated with patients throughout transport to comfort and help ease anxiety
- Assisted patients with moving out of beds, wheelchairs, and stretchers safely and comfortably
- Clearly conferred with nurses and other hospital staff regarding individualized necessities for each patient transport
- Regularly inspected and maintained wheelchairs and stretchers to ensure patient safety
- Maintained patient confidentiality by adhering to HIPAA regulations
- Tagged deceased bodies to safely and respectfully move to morgue
- Alerted nursing staff immediately to any signs of patient distress or equipment malfunction
- Responded to emergency situations, such as emergency medical calls
- Provided compassionate care to patients during times of distress or pain
- Adhered to infection prevention and control protocols
- Various other job duties
Assistant Store Manager
Colorvision International, Inc.
New Orleans, LA
10.2012 - 07.2013
- Maintained frequent interaction with District Manager to measure store achievement
- Conducted monthly meetings to boost employee morale and discuss strategies to increase sales and commission
- Created monthly schedules based on staffing needs, budgets, and employee requests
- Achieved high per customer sales, exceeding previous sales quotas
- Conducted interviews. Oversaw hiring, training and all internal operations
- Provided performance feedback and coaching to employees
- Counted weekly inventory
Photographer
Colorvision International, Inc.
New Orleans, LA
03.2012 - 10.2012
- Greeted zoo guests by capturing their special visit through photography
- Edited and customized photos to meet guest expectations
- Utilized a range of photography equipment and techniques to capture desired photos
- Encouraged guests to view and purchase their photos
- Worked outdoors in various weather conditions
- Balanced cash drawer daily
Guest Services Associate
Audubon Nature Institute- Audubon Zoo
New Orleans, LA
04.2009 - 01.2011
- Exercised exemplary customer service skills with guests entering and around the zoo
- Examined tickets to verify authenticity
- Sold and collected admission and amusement ride tickets
- Reunited missing children with their guardians
- Searched ice chests for prohibited food and drinks during festivals and other events
- Conducted crowd control
- Translated for Spanish speaking guests
- Safely and efficiently operated carousel ride
- Trained new team members on proper protocols and procedures
Education
GED -
St. Charles Avenue Presbyterian Church GED Program
New Orleans, LA04-2012
Skills
- Fluent in Spanish
- Problem-solving/decision making
- Time management
- Interpersonal
- Customer service
- Cultural awareness
- Critical thinking
Timeline
Correctional Officer
St. Bernard Parish Sheriff's Office
12.2022 - Current
Patient Transporter
Tulane Medical Center
06.2014 - 06.2016
Assistant Store Manager
Colorvision International, Inc.
10.2012 - 07.2013
Photographer
Colorvision International, Inc.
03.2012 - 10.2012
Guest Services Associate
Audubon Nature Institute- Audubon Zoo
04.2009 - 01.2011
GED -
St. Charles Avenue Presbyterian Church GED Program