Elizabeth Lozier
Denham Springs
Summary
Proficient cashier known for exceptional customer assistance and effective communication skills. Demonstrated ability to resolve conflicts and enhance customer satisfaction through personalized service.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
Denham Springs
03.2020 - 07.2025
- Assisted customers with purchases and answered inquiries effectively.
- Operated cash register and processed transactions accurately.
- Maintained clean and organized checkout area for customer convenience.
- Collaborated with team members to ensure smooth store operations.
- Handled returns and exchanges according to store policies.
- Provided exceptional customer service to enhance shopping experience.
- Monitored inventory levels and restocked merchandise as needed.
- Trained new cashiers on register procedures and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped with purchases and signed customers up for rewards program.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Offered customers carry-out service at completion of transaction.
- Checked personal identifications during alcohol and tobacco sales.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Cashier
Collette Mobil
Baton Rouge
06.2002 - 02.2020
- Assisted customers with purchases and answered inquiries effectively.
- Operated cash register and processed transactions accurately.
- Maintained clean and organized checkout area for customer convenience.
- Handled returns and exchanges according to store policies.
- Monitored inventory levels and restocked merchandise as needed.
- Trained new cashiers on register procedures and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Checked personal identifications during alcohol and tobacco sales.
Education
High School Diploma -
Weehawken High School
Weehawken, NJ05-1986
Skills
- Cash register operation
- Transaction processing
- Inventory management
- Customer assistance
- Policy adherence
- Retail sales strategies
- Store presentation
- Product knowledge
- Customer relationship management
- Conflict resolution
- Effective communication
- Ordering and stocking
- Drawer balancing
- Patience and empathy
- Work ethic and integrity
- Liquor regulations and compliance
- Identification checks
- Daily reporting
- Money handling
- Point of sale proficiency
- Cash drawer balancing
- Liquor law compliance
- Cash handling and management
- Customer service excellence
- Spirit, wine, and beer expertise
- POS systems
- Inventory restocking
- Cash register systems
- Cleaning and sanitizing
Certification
Louisiana Responsible Vendor Certificate #95201 Issue Date 03/09/2022
Timeline
Cashier
Walmart
03.2020 - 07.2025
Cashier
Collette Mobil
06.2002 - 02.2020
High School Diploma -
Weehawken High School