Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elizabeth Orozco

Harvey

Summary

Dynamic Case Manager II with a proven track record in trauma-informed care and comprehensive case management. Skilled in problem-solving and advocating for vulnerable populations, with expertise in developing individualized service plans that promote client well-being and facilitate successful reunifications. Bilingual and culturally sensitive, committed to empowering youth through dedicated support. Recognized for high productivity and efficiency in task completion. Possesses specialized skills in needs assessment, care plan development, and client advocacy. Excels in communication, problem-solving, and time management to effectively guide clients toward wellness and stability.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Case Manager II

National Youth Advocate Program
Metairie
09.2024 - Current
  • Dedicated and compassionate Case Manager II with extensive experience working with the National Youth Advocate Program, specializing in serving unaccompanied children (UC) under the Office of Refugee Resettlement (ORR).
  • Skilled in providing trauma-informed care, conducting comprehensive assessments, and developing individualized service plans to ensure the safety, well-being, and successful reunification, or placement, of youth.
  • Strong background in case documentation, crisis intervention, and collaboration with legal, medical, and social service providers. Bilingual in English and Spanish, with a deep commitment to advocacy, cultural sensitivity, and empowering vulnerable populations.

Case Manager

National Youth Advocate Program
Metairie
10.2023 - 09.2024
  • Maintained accurate documentation on all cases, ensuring compliance with regulations, and confidentiality requirements.
  • Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
  • Monitored ongoing cases closely, adjusting case management strategies as needed, based on evolving circumstances or new information.
  • Participated in regular staff meetings and training sessions to stay informed about updates in legislation, funding sources, or policy changes affecting refugee resettlement services.
  • Experience working for a refugee program.
  • Mental and behavioral health for children, or experience with juvenile justice programs.
  • Advocated on behalf of clients to secure necessary services and support.

Behavior Technician

Children's Autism Center (CAC)
New Orleans
04.2022 - 10.2023
  • Compassionate and dedicated Behavior Technician with hands-on experience providing evidence-based therapeutic services to children with autism spectrum disorder (ASD) in a clinical setting. Skilled in implementing Applied Behavior Analysis (ABA) techniques to support developmental, behavioral, and communication goals.
  • Experienced in working one-on-one with children to reduce challenging behaviors, and promote positive skill acquisition in a supportive, child-centered environment. Strong collaboration with Board Certified Behavior Analysts (BCBAs), therapists, and families to track progress and ensure that individualized treatment plans are effectively followed.
  • Committed to fostering growth, independence, and inclusion for children with diverse needs. Facilitated social skills development in group settings by encouraging positive peer interactions and modeling appropriate behaviors.
  • Tracked client progress through detailed data collection and analysis, ensuring timely adjustments to interventions as needed.

Clinical Psychology Intern

Universidad de Envigado
Envigado
01.2021 - 12.2021
  • Internationally trained psychologist with eight months of hands-on internship experience at the University of Envigado in Colombia.
  • Provided individualized psychological support to clients from vulnerable populations, helping them navigate emotional and personal challenges in a safe, compassionate environment. Assisted with clinical documentation, including medical records, health service reports, and session planning, while maintaining confidentiality and ethical standards.
  • Collaborated closely with supervising psychologists to analyze clinical cases and improve assessment tools and therapeutic approaches, with a strong commitment to mental health advocacy, cultural sensitivity, and evidence-based care.

Psychology Volunteer

Universidad de Envigado
Envigado
02.2018 - 07.2019
  • Supported a psychosocial research program focused on children aged 5 to 16, contributing to data collection, database management, and the development of research topics.
  • Supervised children during activities, and provided guidance and emotional support as a mentor to at-risk students, fostering their personal growth and resilience.
  • Assisted in planning and delivering psychosocial workshops and classes, as well as offering orientation and resources to parents.
  • Collaborated with university staff to create and implement engaging psychosocial activities aimed at improving children’s well-being and social skills.

Education

Master of Science - Master's in Social Work

LSU
03-2027

Bachelor of Science - Psychology

Universidad De Envigado
Colombia, Envigado
03.2022

High School Diploma -

Normal Superior De Envigado
Colombia, Envigado
12.2016

Skills

  • Computer skills
  • Multitasking and Organization
  • Fast learner
  • Self-motivated
  • Problem solving
  • Case management
  • Community resources
  • Patient needs assessment
  • Trauma-informed care
  • Cultural sensitivity

Certification

  • Nature of human suicide an analysis from human suffering [2020]
  • Intellectual disability, clinical intervention techniques [2020]
  • Mental health and drug addiction.[2020]
  • Certified in Mandatory Reporter Training Certified in Preparing for a Successful Home Study Process [2024]
  • Certified in TBRI [2024]
  • Certified CPI. [2024]
  • Reporting of Child Abuse and Neglect [2025]

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Case Manager II

National Youth Advocate Program
09.2024 - Current

Case Manager

National Youth Advocate Program
10.2023 - 09.2024

Behavior Technician

Children's Autism Center (CAC)
04.2022 - 10.2023

Clinical Psychology Intern

Universidad de Envigado
01.2021 - 12.2021

Psychology Volunteer

Universidad de Envigado
02.2018 - 07.2019

Master of Science - Master's in Social Work

LSU

Bachelor of Science - Psychology

Universidad De Envigado

High School Diploma -

Normal Superior De Envigado

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Elizabeth Orozco