Elizabeth Smith
Slidell
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Receptionist/Secretary
Blue Star Pest Control
01.2018 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Trained staff on operating procedures and company services.
Preschool Teacher
Kidz Klub House
06.2016 - 12.2017
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Applied play-based strategies to provide diverse approaches to learning.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
Preschool Teacher
Primary Colors Learning Center
05.2013 - 11.2015
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Applied play-based strategies to provide diverse approaches to learning.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
Education
Early Childhood Care And Education
University of Phoenix
Tempe, AZHigh School Diploma -
Slidell High School
Slidell, LA05-2007
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Fast typing speed
Certification
I have a Child Development Associate (CDA) credential.
Timeline
Receptionist/Secretary
Blue Star Pest Control
01.2018 - 06.2024
Preschool Teacher
Kidz Klub House
06.2016 - 12.2017
Preschool Teacher
Primary Colors Learning Center
05.2013 - 11.2015
Early Childhood Care And Education
University of Phoenix
High School Diploma -
Slidell High School
Similar Profiles
Travis ChapmanTravis Chapman
Pest Control Operator at Blue Ridge Mountain Pest ControlPest Control Operator at Blue Ridge Mountain Pest Control
Abdelrahman AbdelrahmanAbdelrahman Abdelrahman
Salesperson at star pest controlSalesperson at star pest control
ISHWOR SHARMAISHWOR SHARMA
ADMIN REPRESENTATIVE at STAR CITY PEST CONTROL AND CLEANINGADMIN REPRESENTATIVE at STAR CITY PEST CONTROL AND CLEANING