Elizabeth Woodfox
New Orleans
Summary
Dynamic professional with a proven track record at each position of employment, excelling in client relationship management and multi-tasking. Recognized for enhancing customer satisfaction and streamlining operations. Adept in social media oversight and communication, ensuring a seamless experience for clients while driving business growth. Committed to delivering exceptional service and fostering team collaboration.
Overview
8
8
years of professional experience
Work History
Salon Coordinator
Lab & Lounge: A Concept Salon
New Orleans
01.2025 - Current
- Managed appointment bookings through multiple channels like phone, email or walk-in customers.
- Monitored stock levels in order to ensure adequate supply of materials for day-to-day operations.
- Developed and maintained client relationships by providing excellent customer service.
- Performed cash handling duties such as accepting payments, issuing receipts, and balancing cash drawers at the end of each shift.
- Ensured efficient communication between stylists and clients regarding their specific requirements.
Front Desk Ambassador
International House Hotel
05.2024 - 11.2024
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the front desk.
- Contributed to revenue growth by promoting hotel services and upselling room packages when appropriate.
- Ensured security protocols were upheld by verifying guest identification during check-in procedures and monitoring access points throughout shifts.
- Facilitated smooth communication between departments to address guest needs and resolve issues swiftly.
- Managed financial transactions accurately, ensuring proper billing procedures were followed at all times.
University Housing Property Assistant
University of Louisiana at Lafayette
01.2022 - 12.2023
- Welcomed residents and guests in a friendly manner
- Worked collaboratively with other staff and managers
- Responded to resident inquiries or issues in a timely, efficient manner
- Handled incoming calls and assisted patrons as necessary
- Ensured the lobby was kept neat and organized to help residents and guests feel comfortable when entering
Digital Media Coordinator Intern
Right Angle Advertising
05.2023 - 08.2023
- Identified and prepared content relevant to clients’ specific needs
- Operated as a Creative Team member
- Interacted with Creative Director and Art Director in campaign creative sessions/creative brainstorming
- Developed content, planned monthly social media schedules, and implemented those plans and follow posts for public activity
- Created radio scripts for commercials for potential clients
Shift Leader
Smoothie King
09.2017 - 08.2021
- Ensured compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care
- Maintained sanitation, health, and safety standards
- Demonstrated good leadership and management of customer service and marketing to direct and oversee the operations within a designated area
Education
Bachelor of Arts - Mass Communications, Psychology
University of Louisiana At Lafayette
Lafayette, LA12.2023
Skills
- Communication skills
- Team collaboration
- Multi-task management
- Client relationship management
- Time management
- Social media oversight
- Public speaking
- Attention to detail
- Analytical thinking
References
References available upon request.
Timeline
Salon Coordinator
Lab & Lounge: A Concept Salon
01.2025 - Current
Front Desk Ambassador
International House Hotel
05.2024 - 11.2024
Digital Media Coordinator Intern
Right Angle Advertising
05.2023 - 08.2023
University Housing Property Assistant
University of Louisiana at Lafayette
01.2022 - 12.2023
Shift Leader
Smoothie King
09.2017 - 08.2021
Bachelor of Arts - Mass Communications, Psychology
University of Louisiana At Lafayette
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