Ella Deshotel
Duson
Summary
Energetic and customer-focused individual with natural ability to connect with people and provide top-notch service. Possesses good understanding of fast-paced environments and effective communication skills. Committed to ensuring positive customer experiences and adding value to team.
Offering positive attitude and strong desire to learn and grow in fast-paced work environment. Brings ability to quickly adapt to new tasks and deliver excellent customer service. Ready to use and develop communication and multitasking skills in an animal care role.
Overview
2
2
years of professional experience
Work History
Carhop
Sonic Drive-in
06.2024 - Current
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
Hostess
Texas Roadhouse
10.2023 - 06.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Seated patrons based on guest preferences and seating availability.
- Backed up servers by checking on tables and retrieving items for guests.
Education
High School Diploma -
Acadiana High School
Lafayette, LA05-2025
Skills
- Good communication
- Flexible schedule
- Strong work ethic
- Order accuracy
- Guest satisfaction
- Phone etiquette
- Memory retention
- Cleanliness
Timeline
Carhop
Sonic Drive-in
06.2024 - Current
Hostess
Texas Roadhouse
10.2023 - 06.2024
High School Diploma -
Acadiana High School
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