Ella Garlington
MONROE
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server
Bon Temps Grill
09.2023 - Current
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Walk-On's Bistreaux & Bar
05.2022 - Current
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Camp Counselor
Camp Ramapo For Children
06.2023 - 08.2023
- Camp Ramapo is a tailored to children and adults with special needs.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Server
Walk-On's Bistreaux & Bar
10.2022 - 04.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
To-Go Server
Logan's Roadhouse
06.2021 - 05.2022
- Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
- Collaborated with kitchen staff to address special dietary needs or requests, maintaining an inclusive dining experience.
- Upheld strict sanitation standards through routine cleaning of workstations and dining areas, promoting a safe environment for all patrons.
- Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
Education
Bachelor of Science - Psychology
University of Louisiana At Lafayette
Lafayette, LA05.2025
Skills
- Guest Engagement
- Food Running
- Hospitality Service Expertise
- Food Sales and Promotion
- Food Safety Practices
Accomplishments
President's list for three semesters
Cumulative GPA of 3.88
UL Lafayette scholarship recipient
Member of PsiChi and PAMM
Timeline
Server
Bon Temps Grill
09.2023 - Current
Camp Counselor
Camp Ramapo For Children
06.2023 - 08.2023
Server
Walk-On's Bistreaux & Bar
10.2022 - 04.2023
Server
Walk-On's Bistreaux & Bar
05.2022 - Current
To-Go Server
Logan's Roadhouse
06.2021 - 05.2022
Bachelor of Science - Psychology
University of Louisiana At Lafayette
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