Ella Robinson
Natchitoches,AL
Overview
4
4
years of professional experience
Work History
Waiterss
T-Johnny's on the River
03.2024 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Answered customers' questions, recommended items, and recorded order information.
Crew Member
Tiger Sneaux- Snow Cone Stand
05.2022 - 08.2023
- Worked front counter, drive-thru and other areas.
- Took orders, made food and collected payments.
- Collaborated with team members to complete orders.
Front Desk Receptionist
Synergy International Healthcare
09.2021 - 03.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated, and confirmed appointments
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Waitress
Califonia Roll and Sushi
01.2021 - 08.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
Bachelor in Business Administration -
Northwestern State University of Louisiana
Natchitoches, LA05-2027
High School Diploma -
Benton High School
Benton, LA05-2023
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Hard working
- Positive attitude
- Time management
- Attention to detail
- Fast learner
- Active listening
- Computer skills
Timeline
Waiterss
T-Johnny's on the River
03.2024 - Current
Crew Member
Tiger Sneaux- Snow Cone Stand
05.2022 - 08.2023
Front Desk Receptionist
Synergy International Healthcare
09.2021 - 03.2022
Waitress
Califonia Roll and Sushi
01.2021 - 08.2021
Bachelor in Business Administration -
Northwestern State University of Louisiana
High School Diploma -
Benton High School