Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sylvia Manchester

New Orleans

Summary

Motivated sales and marketing professional with over five years of experience in customer relations, market research, and client communication. Skilled in identifying customer needs, increasing sales revenue, and managing key accounts. Proven ability to handle high-volume customer interactions and deliver results in fast-paced environments.

Overview

18
18
years of professional experience

Work History

Field Sales Representative

Fisher Scientific Instruments
01.2014 - Current
  • Manage and grow relationships with laboratory clients across Louisiana.
  • Present and explain product features to customers, resulting in a 20% increase in annual sales.
  • Collaborate with marketing and research teams to enhance product visibility and customer engagement.
  • Attend trade shows and prepare weekly reports summarizing performance outcomes.

Customer Service Representative

Fisher Scientific Instruments
01.2011 - 01.2013
  • Handled customer inquiries regarding orders, product quality, and delivery.
  • Provided accurate and timely information to maintain a 95% customer satisfaction rate.
  • Supported field sales representatives by managing correspondence and updating client databases.

Administrative Assistant to VP of Marketing

Medical Electronics, Inc.
01.2008 - 01.2011
  • Assisted the vice president with marketing reports and presentations.
  • Compiled monthly sales figures and prepared data summaries for management.
  • Organized research and marketing activities, contributing to improved internal communication.

Education

B.A. - Biology

University of Louisiana
Lafayette, LA
01.2008

Skills

  • Customer Relationship Management (CRM)
  • Market Research and Sales Analysis
  • Client Communication and Negotiation
  • Data Reporting and Administrative Support
  • Time Management and Organizational Skills

Timeline

Field Sales Representative

Fisher Scientific Instruments
01.2014 - Current

Customer Service Representative

Fisher Scientific Instruments
01.2011 - 01.2013

Administrative Assistant to VP of Marketing

Medical Electronics, Inc.
01.2008 - 01.2011

B.A. - Biology

University of Louisiana
Sylvia Manchester