Ellie Cox
Mandeville
Summary
Dedicated professional with strong skills in strategic communication and customer relationship management. Proven ability to resolve complaints efficiently and maintain high customer satisfaction.
Overview
4
4
years of professional experience
Work History
Waitress
McClains Pizza
Mandeville
07.2021 - Current
- Provide excellent customer service to ensure a positive dining experience.
- Process payments using point-of-sale systems efficiently.
- Maintain the cleanliness of dining areas and tables throughout shifts.
- Assist in setting up and closing down the restaurant each day.
- Resolve customer complaints professionally and courteously.
Advertising and Sales Specialist
University of Southern Mississippi
Hattiesburg
01.2024 - 05.2024
- Built strong relationships with clients to enhance customer loyalty and satisfaction.
- Collaborated with team members to develop promotional strategies and campaigns.
- Conducted product demonstrations to educate customers on features and benefits.
Sales Associate
Bora Bora Swimwear
Mandeville
03.2021 - 07.2021
- Assisted customers with product selection and provided personalized recommendations.
- Processed sales transactions accurately and efficiently at the register.
- Educated customers about swimwear care and product features confidently.
Education
Bachelor of Arts - Strategic Communication With Sales Emphasis
University of Southern Mississippi
Hattiesburg, MS05-2025
Skills
- Strategic communication
- Customer relationship management
- Sales techniques
- Promotional strategies
- Team collaboration
- Conflict resolution
Timeline
Advertising and Sales Specialist
University of Southern Mississippi
01.2024 - 05.2024
Waitress
McClains Pizza
07.2021 - Current
Sales Associate
Bora Bora Swimwear
03.2021 - 07.2021
Bachelor of Arts - Strategic Communication With Sales Emphasis
University of Southern Mississippi
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