Overview
Work History
Education
Skills
Timeline
Generic

Emilee Accardo

Ville Platte

Overview

5
5
years of professional experience

Work History

Service Advisor

Karl Malone Toyota of Ruston
03.2021 - 05.2025
  • Diagnosed vehicle issues by engaging with customers and creating detailed Repair Orders for technicians.
  • Provided accurate repair quotes to customers, enhancing decision-making.
  • Handled incoming calls, facilitating effective communication.
  • Finalized customer transactions upon repair completion, ensuring smooth operations.

Warranty Administrator

Wray Ford
11.2019 - 01.2021
  • Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
  • Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
  • Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
  • Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.

Education

West Monroe High School
West Monroe, LA

Skills

  • Customer service
  • Computer skills
  • Multitasking and organization
  • Listening skills
  • Complaint resolution
  • Service scheduling
  • Data entry

Timeline

Service Advisor

Karl Malone Toyota of Ruston
03.2021 - 05.2025

Warranty Administrator

Wray Ford
11.2019 - 01.2021

West Monroe High School

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Emilee Accardo