Emilie Daigle

Led SSP performance improvement teams as facilitator, driving process improvements, leading to cost savings.

Directed performance improvement system to enhance operational and business outcomes per contract, DOE, and SPRPMO requirements.

Developed and managed SSP management-assessment program using NIST criteria to annually evaluate all operations.

Led organizational assessments as the lead auditor, developing audit plans, coordinating assessors, and managing reporting.

Collaborated with team leaders to plan projects and assign work aligning with SSP performance improvement methodology.

Facilitated self-assessments across six organizational areas: leadership, strategy, customer focus, measurement, workforce, operations.

Led senior management in Performance Management Council meetings to identify improvements and monitor progress.

Managed SPR lessons learned database and evaluated submissions for classified sensitivity.

Directed performance improvement system to enhance operational and business outcomes across all organizational functions.

Guided performance improvement teams in effective application of SSP methodology.

Developed key performance indicators to track progress towards desired results.

Evaluated new methodologies for SSP system designs, ensuring compliance with NIST criteria.

Engaged in problem-solving activities during implementation of new strategies.

Coordinated cross-team efforts to ensure successful project completion within timelines.

Collaborated with team leaders to plan projects and allocate resources effectively.

Performed data collection through surveys, interviews, and observations to assess performance levels.

Directed and scheduled quality surveys to maintain compliance with standards.

Engaged with auditors, surveyors, program representatives, and suppliers to ensure compliance.

Created reports and analyzed quality metrics for performance assessment.

Implemented tracking systems to improve material visibility and accountability.

Coordinated resolution of conflicting requirements to preserve project timelines.

Managed supply chain logistics supporting military and aerospace projects.

Collaborated with procurement and programs to execute special process approvals.

Utilized SAP ERP, P2P systems, and MS Office for daily operational tasks.

Maintained and managed all Acceptance Data Packs (ADPs) for quality assurance acceptance.

Identified repetitive and significant non-conformances; initiated corrective actions via root cause analysis and risk assessments.

Conducted audits ensuring ADPs complied with NASA-defined requirements.

Facilitated NASA/DCMA Supplier Material Review Board meetings securing engineering and SM&A concurrences.

Led MAF (Michoud Assembly Facility) Quality Data Center (DoD QD1), managing SLS document scanning, uploading, and cataloging.

Performed configuration management on scheduled deliverable items.

Created SharePoint sites to enhance project collaboration.

Developed maintenance and surveillance plans overseeing receiving inspection duties.

Led recruitment efforts, including applicant screening, interviewing, onboarding process and delivered all new hire orientation.

Designed and implemented career development programs to support staff growth and succession planning.

Managed HR projects aligned with organizational goals and provided advisory support on HR matters.

Collaborated with employee relations and talent management teams to resolve conflicts and improve workplace culture.

Developed employee surveys, analyzed results, and contributed to HR policy design and implementation.

Maintained HR records, processed HRMS transactions, and ensured compliance with I-9 and termination procedures.

Acted as strategic administrative partner to site leadership, enhancing operational efficiency.

Coordinated travel arrangements, calendar management, events, and expense report processing.

Resolved grievances and disputes to foster positive work environment.

Developed and implemented employee training programs to enhance service quality.

Oversaw payroll processing for timely and accurate employee compensation.

Implemented onboarding procedures for new hires, streamlining integration process.

Maintained confidentiality of sensitive employee and company information.

Created job postings, tracked applicants, and managed applicant database.

Evaluated HR processes and recommended changes to improve efficiency.