Emily Barthelemy
Lake Charles
Summary
Results-driven Dispatcher with extensive experience in logistics and customer service. Streamlined processes and coordinated with drivers to ensure timely deliveries while managing over 40 trucks and vessel schedules. Strong analytical skills and proficiency in Microsoft Excel support data-driven decisions. Expertise in optimizing shipping routes and ensuring safety protocols enhances service reliability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dispatcher
Kirby Inland Marine
Sulphur
09.2025 - 12.2025
- Coordinated vessel schedules to optimize shipping routes and minimize delays.
- Communicated instructions and safety protocols to captains to enhance operational safety.
- Monitored weather conditions to ensure safe navigation and timely delivery of vessels.
- Managed high volume of phone calls while maintaining data entry accuracy and responsiveness.
Dispatch Manager
United Vision Logistics
03.2024 - 09.2024
- Coordinated daily dispatch operations for timely delivery and customer satisfaction.
- Managed scheduling of drivers and routes for efficient transportation logistics.
- Managed client communication to resolve inquiries and provide delivery updates.
- Me and two other dispatchers handle over 40 trucks/drivers. I receive orders and type them in our system and dispatch out trucks sometimes having to call other terminals. We use multiple systems throughout the day to get the job done.
Dispatcher/Customer Service Representative
Lacassine Operating Company
02.2023 - 10.2023
- Maintained accurate and up-to-date inventory in Excel, coordinated with drivers to verify arrivals and ensure proper documentation, communicated with yard operators via radio to confirm weight accuracy, and entered weights into programs for timely driver paperwork. Collaborated with logistics and fellow dispatchers to ensure seamless operations.
- Handled high-stress situations with composure, providing prompt assistance to individuals in need.
Dispatcher/Customer Service
Harbor Docking and Towing
05.2020 - 11.2022
- Answered phone to accept jobs and entered data into programs and Microsoft Excel. Managed time effectively to dispatch tugs to meet ships. Compiled data into tables to optimize tug positioning. Developed checkpoints and resources in a computer program for team use. Collaborated with colleagues to ensure timely and accurate task completion.
- Handled high-stress situations with composure while providing assistance to clients.
- Coordinated with drivers and personnel to ensure timely delivery of goods and materials.
- Worked alongside dispatchers to ensure a smooth transition during shift changes.
- Kept thorough records of dispatched calls to enhance data tracking processes.
Education
High School Diploma -
Ovey Comeaux High School
Lafayette, LA05-2016
No Degree - Accounting
Southern New Hampshire University
New Hampshire, OHSkills
- Dispatching
- Logistics coordination
- Transportation logistics
- Route optimization
- Incident reporting
- Analysis skills support
- Data entry accuracy
- Order data entry
- Data analysis
- Logistics
- Microsoft Excel
- Spreadsheet software
- Microsoft Office
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
- Time management
- Organization
- Communication
- Client interaction
- Logistics
- Word processing
- Analytical skills
Certification
- TWIC
Timeline
Dispatcher
Kirby Inland Marine
09.2025 - 12.2025
Dispatch Manager
United Vision Logistics
03.2024 - 09.2024
Dispatcher/Customer Service Representative
Lacassine Operating Company
02.2023 - 10.2023
Dispatcher/Customer Service
Harbor Docking and Towing
05.2020 - 11.2022
High School Diploma -
Ovey Comeaux High School
No Degree - Accounting
Southern New Hampshire University