Summary
Overview
Work History
Education
Skills
Timeline
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Emily Jarman

Denham Springs

Summary

Flexible Shift Leader at Andy's Frozen Custard with a proven track record in team leadership, customer service, and cash handling. Used to training new staff and resolving customer issues, fostering a positive work environment. Strong communicator dedicated to maintaining high standards and enhancing customer satisfaction through effective problem-solving and collaboration.

Overview

1
1
year of professional experience

Work History

Shift Leader

Andy's Frozen Custard
04.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

Denham Springs High School
Denham Springs, LA

Bachelor in Human Sciences - Child Life

Southeastern Louisiana University
Hammond, LA
05-2028

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Pretty open schedule
  • Strong verbal and written communication
  • Training assistance
  • Customer service management
  • Team collaboration and leadership

Timeline

Shift Leader

Andy's Frozen Custard
04.2024 - Current

Denham Springs High School

Bachelor in Human Sciences - Child Life

Southeastern Louisiana University

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Emily Jarman