Emily Robertson
Amite
Summary
Results-driven professional known for exceptional communication and team management skills. Committed to delivering high-quality customer experiences and enhancing team dynamics through effective training and support.
Overview
2
2
years of professional experience
Work History
Kindness Crew Lead
7 Brew - Brew Crew
Hammond, LA
09.2024 - Current
- Prepared and served high-quality beverages to customers in a fast-paced environment.
- Operated espresso machines and grinders, ensuring consistent beverage quality.
- Maintained cleanliness of workstations and equipment, adhering to health standards.
- Trained new team members on beverage preparation techniques and customer service protocols.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Supervised daily operations to ensure efficient workflow and team productivity.
- Conducted regular team meetings to discuss goals, challenges, and best practices for continuous improvement.
- Trained employees in time management and proper ways to complete job duties.
Education
High School Diploma -
Oak Forest Academy
Amite05.2023
Skills
- Team management
- Motivational leadership
- Training and mentoring
- Task delegation
- Verbal and written communication
Timeline
Kindness Crew Lead
7 Brew - Brew Crew
09.2024 - Current
High School Diploma -
Oak Forest Academy