Emma Pilgreen
Hot Rod Bar-B-Que
Dubach
1
Certification
2
years of professional experience
Cashier Team Lead at Hot Rods Bar-B-Q has given me a proven track record in enhancing checkout efficiency and customer satisfaction. Skilled in cash handling and team leadership, I successfully trained new staff and implemented process improvements, fostering a collaborative environment that elevated service levels and reduced wait times.
Work History
Cashier Team Lead
2 Years 5 Months- Supervised daily cash operations and ensured accuracy in transaction processing.
- Trained and mentored new cashiers on customer service protocols and system usage.
- Implemented process improvements that enhanced checkout efficiency and reduced wait times.
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Education
No Degree
High School Diploma
Skills
Team leadership
Customer service
Problem-solving
Cash handling
Punctual and reliable
Workflow coordination
Motivational skills
Team collaboration
Empathy and patience
Certification
CPR Certified
Timeline
Cashier Team Lead
Hot Rod Bar-B-Que
02.2024 - CurrentRead More
Louisiana Dental Institute
No Degree
Read More
Ruston High School
High School Diploma
Read More