Eric Kennedy
Metairie,La
Summary
Dynamic sales professional with extensive experience delivering exceptional service to clients and fostering strong relationships through effective communication. Proven ability to build trust and collaborate as a dependable team player, contributing to a positive and productive work environment. Committed to achieving results while maintaining a client-focused approach that drives satisfaction and loyalty. Expertise in navigating complex sales processes, ensuring a seamless experience for customers at every interaction.
Overview
10
10
years of professional experience
Work History
Personal Banker
Hancock Whitney Bank
Kenner, LA
01.2025 - Current
- Cultivated and maintained client relationships through in-person meetings, phone calls, and email communication.
- Engaged potential clients by making at least 30 sales calls daily, enhancing market presence and customer relationships.
- Utilized comprehensive understanding of products to resolve client issues and provide tailored solutions.
- Established rapport with clients to enhance customer experience and foster loyalty.
- Identified and engaged potential clients to drive business growth and foster long-term relationships.
Account Associate/Property Supervisor
Key Real Estate
Metairie, LA
12.2022 - 01.2025
- Delivered comprehensive client management services to ensure client satisfaction and retention.
- Assisted in acquiring new clients through targeted outreach efforts. Supported management of client relationships to foster satisfaction and retention. Collaborated with teams to address client needs effectively.
- Assisted in maintaining accurate financial records. Supported monthly reconciliation processes. Helped prepare financial statements and reports.
- Achieved high levels of accuracy in cash handling, resulting in minimal discrepancies. Enhanced customer satisfaction by providing prompt and reliable cash transaction services. Streamlined cash management processes, leading to improved operational efficiency.
- Oversaw team operations to ensure efficient workflow and productivity.
Sales Account Executive
Yelp
Remote
07.2022 - 12.2022
- Engaged with local business owners to effectively communicate the benefits of Yelp's premium advertising offerings.
- Performed daily cold calling of 90-120 prospects to expand client base and drive sales growth.
- Utilized effective objection handling strategies to facilitate successful sales outcomes.
Lead Customer Sales Representative
Creative Graphics
Harahan, La
03.2016 - 03.2022
- Designed unique products and facilitated sales processes to meet client needs effectively.
- Achieved significant client growth through proactive acquisition initiatives. Cultivated strong client relationships, resulting in increased retention rates. Drove collaboration among teams to deliver tailored solutions that met client demands.
- Supervised budget allocation and monitoring to optimize resource utilization and support strategic initiatives.
- Guided creation of marketing strategies to enhance brand visibility.
- Facilitated onboarding and training processes for new employees.
- Assisted in creating marketing strategies, customer retention plans, and sales goals
- Directed project coordination initiatives to ensure timely completion of objectives.
- Facilitated development of standard operating procedures to enhance customer satisfaction.
Education
Bachelor of Arts - Marketing with a focus in Sales
Southeastern Louisiana University
Hammond, LA05-2021
Honors graduate -
Grace King High School
Metairie, La01-2016
Skills
- Fostering authentic client relationships
- Loan specialist
- Account specialist
- Effective relationship management
- Premium Service
- Innovative problem solver
- Prioritization and scheduling
- Strong organizational skills
- Microsoft Office (Excel, Word, PowerPoint)
- Windows or Mac OS
- Google Analytics
- Salesforce platform expertise
Proficient in:
Timeline
Personal Banker
Hancock Whitney Bank
01.2025 - Current
Account Associate/Property Supervisor
Key Real Estate
12.2022 - 01.2025
Sales Account Executive
Yelp
07.2022 - 12.2022
Lead Customer Sales Representative
Creative Graphics
03.2016 - 03.2022
Bachelor of Arts - Marketing with a focus in Sales
Southeastern Louisiana University
Honors graduate -
Grace King High School