Erica Bruski
New Orleans
Summary
Ambitious District Manager with experience administering and enhancing operations for multiple stores. Talented marketer, team builder, and strategic leader with excellent relationship-building and problem-solving abilities. Solid history of success in industry management.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
District Manager
Barberitos
Wetumpka
04.2025 - 12.2025
- Implemented inventory management practices to reduce waste.
- Trained and developed staff on customer service standards.
- Managed daily operations across multiple store locations.
- Ensured compliance with health and safety regulations.
- Coordinated promotional events to enhance community engagement.
- Monitored sales trends and adjusted strategies accordingly.
- Resolved customer complaints effectively to maintain satisfaction.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Facilitated communication between store teams and upper management.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
General Manager
Tropical Smoothie Cafe
Gulf Breeze
05.2015 - 03.2025
- Forecasted customer demand to set prices or credit terms for goods or services.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Mitigated business risks by working closely with staff members and assessing performance.
- Managed daily operations to ensure smooth cafe functionality.
- Oversaw inventory management and supply ordering processes.
- Scheduled employee shifts to optimize staffing levels during peak hours.
- Collaborated with vendors to negotiate contracts and maintain quality supplies.
- Handled customer feedback and resolved issues to improve service quality.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
Class A CDL - Class A CDL
160 Driving Academy
Metairie, LA07-2024
Some College (No Degree) - Nursing
Delgado Community College
New Orleans, LASkills
- Inventory management
- Staff training
- Operational efficiency
- Sales strategy
- Budget planning
- Customer relationship management
Certification
Serve Safe Certified
Timeline
District Manager
Barberitos
04.2025 - 12.2025
General Manager
Tropical Smoothie Cafe
05.2015 - 03.2025
Class A CDL - Class A CDL
160 Driving Academy
Some College (No Degree) - Nursing
Delgado Community College