Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Lewis

New Orleans

Summary

Experienced with leading housekeeping teams to maintain cleanliness and order. Utilizes strong organizational skills and attention to detail to ensure pristine environment. Track record of effective team management and problem-solving in dynamic settings.

Diligent Desired Position with solid background in managing housekeeping teams and ensuring highest standards of cleanliness. Expertise includes streamlining housekeeping processes and enhancing team efficiency. Demonstrated leadership in maintaining safe and organized environment while fostering teamwork and attention to detail.

Professional housekeeping leader with strong track record of delivering high-quality results. Skilled in managing teams, ensuring cleanliness standards, and adapting to changing needs. Known for strong communication, reliability, and commitment to excellence. Adept at fostering teamwork, training staff, and maintaining seamless operations.

Diligent Desired Position with solid background in serving customers and enhancing dining experiences. Proven ability to manage high-volume environments and ensure customer satisfaction through attentive service. Demonstrated strong communication and multitasking skills, consistently fostering positive dining atmosphere.

Experienced with providing attentive and friendly service in fast-paced environments. Utilizes strong communication and multitasking skills to enhance customer satisfaction and streamline operations. Track record of maintaining clean and organized workspace to ensure pleasant dining experience.

Professional with strong background in hospitality, adept at creating welcoming atmospheres and ensuring guest satisfaction. Skilled in multitasking, problem-solving, and maintaining high standards of service. Known for strong team collaboration, adaptability, and unwavering focus on achieving optimal results. Reliable and flexible, ready to meet changing needs with positive attitude.

Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.

Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.

Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.

Diligent Desired Position with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Housekeeping Supervisor/Front Desk

LaTour Hotels and Resorts
10.2020 - Current
  • I work every position at the hotel...I’m the only housekeeper/Supervisor working here I does everything literally everything even laundry.

Housekeeping Attendant

La Quinta Inns & Suites
12.2019 - Current
  • Cleaning multiple check outs, providing great customer service.

Assistant Manager

Family Dollar
07.2023 - 10.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Increased sales through effective merchandising strategies and targeted promotions.

EVS Aide

Ochsner Health Center
10.2024 - 08.2025
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Housekeeping

Windsor Court Hotel
05.2015 - 11.2016
  • Started as a turn down attendant and moved my way up to housekeeping, cleaning 12 to 13 rooms, well experienced and cleans very well.

Education

High school diploma - N/a

Walter L. Cohen High School
New Orleans, LA

Skills

  • Cleaning Experience
  • Customer Service
  • Hospitality
  • Custodial Experience
  • Commercial Cleaning
  • Cashiering
  • Laundry
  • Hospitality Experience (10years)
  • Home Care
  • Food Service
  • Residential Cleaning
  • Caregiving
  • Cooking
  • Senior Care
  • Front Desk
  • Hospital Experience
  • Guest Services

Timeline

EVS Aide

Ochsner Health Center
10.2024 - 08.2025

Assistant Manager

Family Dollar
07.2023 - 10.2025

Housekeeping Supervisor/Front Desk

LaTour Hotels and Resorts
10.2020 - Current

Housekeeping Attendant

La Quinta Inns & Suites
12.2019 - Current

Housekeeping

Windsor Court Hotel
05.2015 - 11.2016

High school diploma - N/a

Walter L. Cohen High School
Erica Lewis